S&H Auto Group Goshen
Elkhart, IN
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1,620 Reviews of S&H Auto Group Goshen
Very impressed I William Mignery , was very happy and impressed with the service that general manager Jason Flick at Concord cars did for me . I would recommend him I William Mignery , was very happy and impressed with the service that general manager Jason Flick at Concord cars did for me . I would recommend him and this dealership for having nice low millage vehicles . More
Was given very good service The person I dealt with was very patient. Very knowledgeable about cars. He was great explaining the paperwork. I would recommend him to my friends. The person I dealt with was very patient. Very knowledgeable about cars. He was great explaining the paperwork. I would recommend him to my friends. More
Great cars, great prices! This dealership is very friendly and family oriented. We originally came to look at a Nissan Versa. Even though it wasn't at that specific dealership This dealership is very friendly and family oriented. We originally came to look at a Nissan Versa. Even though it wasn't at that specific dealership, we were given a car to inventory swap to go to their other location and look at that model. When we got there, we found the Kia and knew it was the car for us. More
Great Service, Great Vehicle This is our families second vehicle from Concord Cars and we have been more than pleased with this dealership. While shopping for a new vehicle (miniv This is our families second vehicle from Concord Cars and we have been more than pleased with this dealership. While shopping for a new vehicle (minivan) for my wife, we found one we liked at Concord Cars Goshen location but it had just been sold. Jason took notes on what we wanted/needed and called us within a week to let us know he had found what were looking for, and indeed it was just what we needed at the price we had expected. Most recently we purchased a Ram 1500 after another great round of service from Jason. After looking at the different options on the lot, we (my wife) found the one we liked. It was extremely clean, well maintained and had just had new tires installed. The process for the purchase was quick and easy and they even gave it a bath before we left. While we were there one of the other reps even gave my 3 daughters each a hot wheels car! Over the top custome service. I would absolutely recommend them to anyone else. More
Dedicated Our rep, Kevin Bailey, went above & beyond finding us exactly what we wanted & made himself personally available to us 24/7! WE HIGHLY RECOMMEND CONCO Our rep, Kevin Bailey, went above & beyond finding us exactly what we wanted & made himself personally available to us 24/7! WE HIGHLY RECOMMEND CONCORD! More
Very helpful and patient We had gone see a couple of other car lots they were ok but with concard cards were the ones that were very friendly, they came up asked if we neede We had gone see a couple of other car lots they were ok but with concard cards were the ones that were very friendly, they came up asked if we needed help and what kind of vehicle we were looking for as like the 2 out of 4 other dealerships didn't even come and ask anything we had to go up to them . Also after he answered our questions he let us look around without feeling pressured and gave us our privacy and said he would be back to answer more questions if we had any. We liked that a lot so right away we felt the difference with all other dealerships we went too. Our sales person had a really good personality which, I think makes a big difference. We felt very comfortable with him and asked with ease all questions we had. Overall we had a wonderful experience in Concord Cars Inc. More
Disapointed customer We did plenty of research and located a van through Concord Cars in late April 2015. We met with the car salesman, Joe, who was nice. We test drove th We did plenty of research and located a van through Concord Cars in late April 2015. We met with the car salesman, Joe, who was nice. We test drove the van and liked it. We talked with Joe who was not pushy through the sales process. Once we settled on the price and shook, that is when it went completely downhill... 1) My father saw that the passenger mirror was broke underneath which was not seen prior. 2) We discovered the A/C was not working an hour after leaving the lot (when we test drove it, the temperature outside was in the high 40's). When we talked about the mirror during the sales process, Joe sighed and said that he couldn't go "any lower," and eventually said "ok. we will fix it." Joe signed a letter stating that they would fix the passenger mirror (will get to the outcome of this later in my review)...Joe said the person who inspects the vehicles should have seen it and that "we do not sell cars like this......" Once we noticed the A/C, I called Joe and took the van back to the lot and Joe said they would fix the A/C, because "we do not sell cars like this." Fixing the A/C took four weeks of them trying to "order the part," and "it costing $700." When I asked if I could get a receipt of what they fixed (so my mechanic could know in the future if it breaks again), Joe told me "no; just know that it is fixed......." With the mirror, it took six weeks for them to order the part. Once they were able to finally order the part, Joe told me "you will have to get it installed..." Very nice of him to "pawn" the part onto me and make me do it, despite having the form stating they would fix it...That will be an additional $30 dollars through my mechanic to get it fixed...... In conclusion, I would NOT recommend this car dealership to anyone, unless you get a very detailed inspection prior to purchase. I also would not believe anything they say, due to having to make a phone call at least weekly (sometimes twice a week) to follow up on the repairs and be told that it will be "next week." I personally will not return to this dealership and will encourage my friends/family to not visit them as well. I know that I am an extremely laid back person and am not pushy, which may be the reason why I was put on the "back burner." More
Concord Cars - Westside, Elkhart, Indiana Went in with general idea of what we were looking for - No pressure to purchase and Salesman went out of his way to see we got what we wanted and aslo Went in with general idea of what we were looking for - No pressure to purchase and Salesman went out of his way to see we got what we wanted and aslo what was needed. He did not waste time trying to sell us something we did not want. Very professional, pleasant and easy to deal with. More
I live 4 hrs. away from Concord Cars but was interested in a vehicle they had. The price was well below book value. My salesman was Bob T. he was very thurogh with the vehicle insp. and described it exactl in a vehicle they had. The price was well below book value. My salesman was Bob T. he was very thurogh with the vehicle insp. and described it exactly how it was, after my four hr. drive I was very glad to see it was as described. Bob had everything in order by the time I got there (at 9pm. on a holiday) and I purchused the vehicle. This was by far the best vehicle transaction I have ever had. He even had the tank full when we arrived. Great Svc. Highly recommend More
we were wanting a toyota car, saw a 2011 camry we love it and said we like this car can you get us financed they said NO PROBLEM, so 3 days later Kevin tells us were APPROVED, so we arrive to the car lot and and said we like this car can you get us financed they said NO PROBLEM, so 3 days later Kevin tells us were APPROVED, so we arrive to the car lot and there ready for me to sign away, I start signing and I see the odometer statement it says 36,000 miles, i asked the Camry we wanted had 22K miles. the salesman Kevin goes it the same car and color mile is nothing and this car was 2500 dollars more, I said when were you going to tell me this was not the car I picked out, asked that 3 times and he got defensive and started to attack my dignity because we have credit problems, I told him I dont deal with cheats, good bye. More