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Rye Subaru - Service Center

Rye, NY

4.7
716 Reviews

716 Reviews of Rye Subaru - Service Center

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March 01, 2023

My lease renewal was easy and pleasant. I liked Neil Downing a lot. He explained everything well. He was unhurried. I liked everyone there. They were upbeat. More

by LUCYBROWN2
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Noe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with Neil and our team. We're glad to hear we delivered such a great experience!

February 25, 2023

They diagnosed the problems responsible for warning lights, and fixed them. Cost estimate was accurate. More

by JOHN.S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru, John, we look forward to having you as one of our valued customers for many more years to come!

Feb 28, 2023 -

Rye Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2023

Neil, as always, answered all of my questions & gave some great advice, regarding my end of lease options. More

by JIMH_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, Jim, and we hope to see you again!

Feb 27, 2023 -

Rye Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 19, 2023

Excellent good and professional very welcoming staff and good attitude specially David and Michael good job More

by KELMENDI_ARTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ferits
Feb 19, 2023 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 21, 2023 -

Rye Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rye Subaru! We hope to be of service to you again! Take care!

February 17, 2023

Since I got the at back, I haven’t experienced the loss of power. It still seems to be loud even when idling. I am not totally convinced there is not something else, but it is better. Thank you More

by JCSC1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Rye Subaru responded

Hi, we're extremely disappointed to hear that you left Rye Subaru unsatisfied. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (914) 967-6300 and we will do our best to make this better.

February 12, 2023

The dealership is clean, the people working there are very polite and they know what they’re doing. They try to be as accommodating as possible. More

by EPHPET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Rye Subaru responded

Thank you for choosing Rye Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Feb 15, 2023 -

Rye Subaru responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2023

Every one I dealt with at the service center was very helpful and courteous and well informed, from Paula to all the other employees at the facility. Thank you all for making this a good experience for m More

by Fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Pagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not familiar with the names of those that assisted me
Feb 12, 2023 -

Rye Subaru responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Fran, and we're happy to hear that we met your expectations. Thank you for choosing Rye Subaru, we look forward to having you as a valued customer for many years to come!

Feb 13, 2023 -

Rye Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

February 09, 2023

Great sales experience from salesman Neil to entire back office. Great service, great follow-up. Would deal with them again anytime. More

by JAC90
Recommend Dealer
Yes
Employees Worked With
Neil Downing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Rye Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 08, 2023

There was a warm welcome, clean warm place to wait, efficent, helpful and rapid service More

by SMACDO3031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 04, 2023

Courteous and fast service on an inspection. Never sure however about the recommendations for extra work. They don't push but I can't tell if it's a nice to do or necessary to do. Service tec More

by AEFRASC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Rye Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 06, 2023 -

Rye Subaru responded

Hi, we appreciate your positive review about your recent experience with us! Our team is available should you require any extra help.

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