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Rye Subaru - Service Center

Rye, NY

4.7
716 Reviews

716 Reviews of Rye Subaru - Service Center

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April 28, 2023

Helpful service department staff. Employees were friendly and knowledgeable I did not have an appointment and was still taken care of. More

by MORRISRC
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego Giron
Apr 30, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

April 28, 2023

David Nausch from Sales was once again so helpful in addressing my concern, and Anthony from Service was helpful to ensure that the issue was inspected and addressed. More

by RUSTEE0475
Recommend Dealer
Yes
Employees Worked With
David Nausch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with David and Anthony here at Rye Subaru.

April 27, 2023

They did what they said they would do in a timely fashion- I can’t ask for more than that! More

by A.HANLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

April 27, 2023

Always such professional service at Rye Subaru. Work is always done to the highest quality and the customer is listened to. Service department keeps customer informed throughout the day. More

by JEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Rye Subaru responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 25, 2023

I truly appreciate the care and time taken to walk me through this process. Transition was not stressful for communications from all associates was making sure I was comfortable and understood the proces More

by WONDERWOMAN422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Amorosana
Apr 26, 2023 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

April 21, 2023

Always a pleasure when I have my car serviced. Everything is done in a timely manner. Everything is explained to you after it is serviced. More

by IHANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Rye Subaru responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Subaru.

April 20, 2023

In general the service at Rye Subaru has been good. But, I think it's important to explain to the consumer specific details of car repair much like one would expect from a health care provider. As an e More

by CARJINMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. Glenn and our team appreciate your business and hope to see you again soon!

April 20, 2023

This was a simple scheduled maintenance. However, everything was handled in an hour with no issues. Great work! More

by TOMMYMAC16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Rye Subaru responded

Tommy, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Subaru.

April 17, 2023

Not sure if I would recommend this service center. Work use to be outstanding, however my last visit was not the best. Work that I requested to be done was not done properly and same problem still ex More

by DCRUZ222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Bollinger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Rye Subaru responded

Providing a positive experience is our top priority, so we're disappointed to hear that your recent visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please contact Eric Pagan, General Manager, at (914) 967 6300, or by email, epagan@ryefordsubaru.com. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

April 16, 2023

The service department over at Rye Subaru always does a great job. They let me know up front on any additional costs and the work they perform is top notch. More

by DMATTERAZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamar Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Bollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Rye Subaru responded

Thanks for sharing your thoughts about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

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