Rye Ford

Insufficient communication from Veronica. Dont even waste the valuable time you have as a shopper here. Spent over an hour on the phone to come and purchase a truck. After I placed a deposit the manager deci the valuable time you have as a shopper here. Spent over an hour on the phone to come and purchase a truck. After I placed a deposit the manager decided to sell the truck I traveled over an hour to go purchase. More

Top Notch-Never Been Treated as Good Picked-up a 2019 Ford Edge ST and couldn't have been treated better. Nick Delgiudice the Sales Manager, made sure the car was ready to go, and Hector Picked-up a 2019 Ford Edge ST and couldn't have been treated better. Nick Delgiudice the Sales Manager, made sure the car was ready to go, and Hector Perez, Sales Consultant, spend at least 45 minutes explaining the features and operation of the vehicle. I've bought many new vehicles over the years and never was I treated as well. In fact years ago I refused to take delivery from a dealer in White Plains, NY on a car that I ordered from the manufacturer who pissed me so that I told them to take the car and shove it. (It was settled later when cooler heads prevailed.) If you have any problem at Rye Ford as some of the reviewers state, contact Nicholas Delgiudice, he is a seasoned professional who is incredibly knowledgeable and I will assure you, you will leave smiling. I live in CT and there are dealers here that have sales people that can't even answer questions on the products they sell There are professionals and there are pretenders Trust me Nick and Hector are professionals. More

ZERO follow up I was very much interested in leasing an Expedition from Rye Ford, however my salesman Osman never reached back out to me. I visited the dealership I was very much interested in leasing an Expedition from Rye Ford, however my salesman Osman never reached back out to me. I visited the dealership on 10/16. We spoke about lease options. He promise to call me the following day. The following morning, I emailed him my applications. I followed that up with an email later that day, after not hearing from him and he called me back around 7:15p that evening. He stated that he gave my information to his swap manager to see if a particular vehicle was available. He stated he would be off the next day (Thursday) but would get back to me on Friday. Friday came and went without a phone call. On Saturday, I stopped by the dealership to talk to Osman. He was with a customer. He explained that he still had not heard anything from the other dealership and that he wasn’t surprised. I waited for him for about 10 minutes but had to leave. I asked him to give me a call so we could discuss a vehicle. I have not heard from his since. Certainly not the way I expected to be treated. I placed a call to another Ford dealership the following week, filled out an application and took delivery of a vehicle four days later. It’s unfortunate that Osman did not have the time to lease me a vehicle. More

Don’t waste your time like I did. Worked a deal and the dealership backed out after agreement made. Dealership didn’t even care to try and work it out. Terrible business like I did. Worked a deal and the dealership backed out after agreement made. Dealership didn’t even care to try and work it out. Terrible business More

5 STAR PROFESSIONAL AND QUALITY SERVICE VERY HAPPY!! 2017 Mustang Convertible-car of my dreams made a reality! Thanks to Sean Colon, Jason Spencer and Rich Pierorazio at Rye Ford. They are a VERY HAPPY!! 2017 Mustang Convertible-car of my dreams made a reality! Thanks to Sean Colon, Jason Spencer and Rich Pierorazio at Rye Ford. They are an absolute pleasure to work with. I’ve been telling everyone I know that these are the guys to work with when you need a new car. Just a terrific experience through and through. Courtesy, knowledge, professionalism!! Thanks so much, Dr Eric M Turk More

New faces I was hesitant coming back to Rye Ford but thankfully I did. I was greeted by the new manager Philip and in all my years of doing business at Rye Ford I was hesitant coming back to Rye Ford but thankfully I did. I was greeted by the new manager Philip and in all my years of doing business at Rye Ford, I have never been treated with such professionalism. He made this painful process of car shopping so easy. This is my 3rd explorer from Rye and with this new staff there, it won't be my last! The salesmen Ozman was so thorough and knowledgeable with all this new technology. More

Such a bad experiance as a ford customer. no loyalty at all I took a loaner and left my IPAD and when I called back they said they have put it away. when I picked up it was cracked screen and no case at all. wh I took a loaner and left my IPAD and when I called back they said they have put it away. when I picked up it was cracked screen and no case at all. when I called again they changed and said customer dropped it off. First time I leased explorer and though to be a long customer never ever come back. cant wait till my lease over. Very bad customer service. More

Seamless purchase My son who lives in Florida (an important part of the story) blew his transmission and he needed a car to get back and forth from school....IMMEDIATEL My son who lives in Florida (an important part of the story) blew his transmission and he needed a car to get back and forth from school....IMMEDIATELY. I called Neil Downing @ Rye Ford and explained my situation. Not only did he find me a hardly used Ford Focus at a fabulous price, he took care of all my Florida paperwork and managed to get the car to me in NJ. I have been purchasing my cars from Neil for many years and will do so until I can no longer drive. Great salesman, great dealership. Val Laskos More

You're Family I purchased a Subaru Forester, my third. The car sells itself. The personnel, makes the process easy or not, complicated or not. At Rye, the personabl I purchased a Subaru Forester, my third. The car sells itself. The personnel, makes the process easy or not, complicated or not. At Rye, the personable and sincere staff made our experience easy and uncomplicated. I immediately recommended Neil to friends and family. I drove up from Brooklyn New York and never regretted it! Until next time Rye Ford! You stand out from the crowd! Thank you. More

Excellent and Friendly I have purchase three cars from Rye Ford Subaru, used, new and leased both Subaru and Ford...all where simple transactions and I was impressed with th I have purchase three cars from Rye Ford Subaru, used, new and leased both Subaru and Ford...all where simple transactions and I was impressed with the negotiating, friendliness and guidance for all deals. Neil is a professional, enjoy working with him through the years More