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Rye Ford

Rye, NY

not yet
rated
462 Reviews

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

December 04, 2020

I had to bring my car back 5 times. The first few times the car was under warranty but never fixed. The 5th time the car was not under warranty therefore I had to pay for the repair. Why was it not f More

by BETHVANDERH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tarmar was great
December 04, 2020

I had 2 cars serviced in 2 days. I delt with different people each day and they were all very friendly and helpful. Unfortunately I don't remember their names. More

by PB101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don't remember their names.
December 04, 2020

Tamar Thomas was excellent! She is very professional and made the service experience go extremely smoothly. I am a big fan of Rye Ford Service! More

by BETHWOOLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar Thomas
December 04, 2020

My wife and I both had an exceptional experience from our first telephone call to picking up my vehicle. Your staff were knowledgeable and friendly. I would reccomend you rye Ford to family friends and memb More

by TELEPHONETOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta, Rodney Bullock
Dec 07, 2020 -

Rye Ford responded

Thank you for the review and more importantly thank you for the job you do. Happy Holidays!

December 04, 2020

Simply put nothing special. I always compare service to Toyota. I did own a Camry and when I went to have the car service it was a top notch experience. This was my second service completed at Rye Subaru More

by Matthew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
My car was serviced, so I saw no sales person
Dec 07, 2020 -

Rye Ford responded

Thank you Matthew for the review, please contact me directly at 914-967-6300 ext 169 or sdacosta@ryefordsubaru.com. I'd like for your next visit to be stellar. Happy Holidays!

December 04, 2020

friendly staff great customer service sales rep osman seems very knollegible and responded to my questions very well also mr sebastian dacosta was very skilled and gave us the attention needed More

by NEW5033
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Osman Caceres, Richard Pierorazio
Dec 07, 2020 -

Rye Ford responded

Thank you for the review, it was our pleasure to serve you. Happy Holidays!

December 04, 2020

It was a pleasure to lease my Subaru thereMichael was so It was a pleasure to lease my Subaru there Michael was so patient and knowledgeable David was so accommodating as well I will always lease at this More

by GPF-MOONFLOWER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Gary, David
December 01, 2020

Sebastian DaCosta and Rodney Bullock were both fantastic and very helpful and extremely patient with both getting the car and explaining all its intricacies. Thank you both! More

by meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian DaCosta, Rodney Bullock
November 17, 2020

I love this dealership! Before I found Rye, I had the opportunity to visit a few other dealerships in the Connecticut area, but it was Rye Ford who proved to be the best. Their deals are exceptional and More

by Ttmil1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Pierorazio, Sebastian DaCosta, Rodney Bullock
Nov 17, 2020 -

Rye Ford responded

Thank you for the extraordinary review and giving us the opportunity to earn your business. Good luck with the new vehicles, and have a wonderful, safe Holiday Season.

November 15, 2020

Sebastian is very unprofessional. It was pulling teeth to get straightforward information and then when I thought we had an understanding he changed our quote More

by Kk200078
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sebastian DaCosta
Nov 15, 2020 -

Rye Ford responded

It is unfortunate that you feel I am unprofessional. I take great pride in my work and strive to provide outstanding customer service to all my clients. I look to build long term relationships with my clients based off honesty, and strong moral principles. The only time a price quote changes is when a client does not qualify for all the rebates Ford offers. If you are still in the market for a new vehicle, please contact me at your earliest convenience so we can review your deal.

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