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Rye Ford

Rye, NY

not yet
rated
462 Reviews
Call Dealership (914) 677-1678

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

June 30, 2021

Asst manager went extra mile lol. Found parts that were hard to find More

by Miles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Report | Print
Jul 01, 2021 -

Rye Ford responded

Miles, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Ford , we look forward to having you as one of our valued customers for many more years to come!

June 30, 2021

Poor customer service, Eric Estrada the worst, cero honestly he doesn’t know How to treat a customer, he hanged up the pone on me , everything was delayed, they had my car there for 2 weeks with out to More

by Jimenez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric estrada
Report | Print
Jul 17, 2021 -

Rye Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 29, 2021

As always, easy to schedule, drop off and pick up More

by RONNEUMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Report | Print
Jun 29, 2021 -

Rye Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 22, 2021

The service is always GREAT and everyone is very accommodating. More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Bollinger
Report | Print
Jun 22, 2021 -

Rye Ford responded

Sal, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 22, 2021

Always a pleasure dealing with Rye Ford. They worked hard to find the exact vehicle I wanted. More

by BARRYWYMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osman Caceres, Bill Bender, Richard Pierorazio, Veronica Carosella, Sebastian DaCosta, Rodney Bullock, Paula Mejia, Cory Williams, Maggie Ray, Sebastian Alvarez
Report | Print
Jun 22, 2021 -

Rye Ford responded

Barry, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 21, 2021

Awesome service center, service manager was awesome in assisting in the screw up with lack of communication with the arrival of my accessories. No type of communication was made from dealership when acces More

by Ravi0674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar, Sebastian DaCosta
Report | Print
June 18, 2021

We ran over a chunk of something (cement?) on the Hutchinson after a 5.5 hour drive from Vermont. The damage required a new wheel and four new tires. We greatly appreciated the fast and professional More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Sebastian, and Johnny, Paula Mejia
Report | Print
Jun 18, 2021 -

Rye Ford responded

Thank you for your kind words, Gary! Quality customer service is always our number one priority, and we're happy to hear that we were able to help and get you back on the road. Thank you again for choosing Rye Ford , we look forward to having you as one of our valued customers for many more years to come!

June 15, 2021

Appreciate the sakes and business management process. Strong customer service throughout. This is not our first car through Rye Ford and will definitely not be our last. Thanks very much. Neal and Beth B More

by NEALBRONZO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osman Caceres, Richard Pierorazio
Report | Print
Jun 15, 2021 -

Rye Ford responded

Thank you for taking the time to write this review, Neal! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Rye Ford are glad to have you as a customer.

June 12, 2021

Terrible experience. Made an appointment for a recall from Ford and after waiting for 2 1/2 hours she tells me they don't have. More

by DKN4412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Front desk at Service Dpt.
Report | Print
Jun 29, 2021 -

Rye Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 01, 2021

Great experience as always. This is our 4th vehicle with Rye Ford and I can assure you we will be back. In and out. Very painless. More

by CHRIS.HUTCHINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osman Caceres, Richard Pierorazio
Report | Print
Jun 01, 2021 -

Rye Ford responded

Chris, It's great to hear that Osman and Richard were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate you being a loyal customer and for choosing Rye Ford again!

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