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Rye Ford

Rye, NY

not yet
rated
462 Reviews

1151 Boston Post Road

Rye, NY

10580

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462 Reviews of Rye Ford

December 22, 2021

Very forthright about supply chain problems. Very helpful, honest in advising what to do at end of lease. More

by TEKKRITER
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Richard Pierorazio
Dec 23, 2021 -

Rye Ford responded

Thank you for your very kind review. Bill and Richard strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Ford.

December 18, 2021

This was a very good experience dealing with Rye Ford. They did every thing they promised and were communicating and promptly on time. The financial part was also handle professionally and completely. More

by J17BRAD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Richard Pierorazio, Michael S
Dec 20, 2021 -

Rye Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Rye Ford!

December 16, 2021

Paula was so helpful in getting our appointment on short notice. Our son is paralyzed and needs the car for his therapy The work was good and Paula went the extra mile More

by Charley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula mejia, Paula Mejia
Dec 16, 2021 -

Rye Ford responded

Thank you for taking the time to share your feedback with us, Charley. We work hard to make sure our guests have an exceptional experience. We will share your compliments with Paula and our team, and we look forward to working with you again.

December 14, 2021

Great experience. I would definitely recommend Rye Ford to others as a place to buy their next Ford. More

by ROBERTCVRA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bender, Richard Pierorazio, Sebastian DaCosta
Dec 14, 2021 -

Rye Ford responded

Robert, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bill met your expectations. Thank you again for choosing Rye Ford, we look forward to having you as one of our valued customers for many more years to come!

December 14, 2021

Customer Focus and accommodating. Recall work complete and loaner car provided and repair was complete in a few hours. More

by maximase54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Mejia
Dec 14, 2021 -

Rye Ford responded

Thank you! Paula and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rye Ford.

December 09, 2021

Poor service, long wait time for appointments, did not align wheels after changing brakes, had to return as soon as I drove onto the highway because of terrible shaking. I will not be going back. More

by RB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paula Mejia
Dec 26, 2021 -

Rye Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 03, 2021

A week after I took delivery of my brand new Expedition I discovered a scratched panel on the door area. I took it over to Rye Ford and when I showed it to Sebastian he said, "no problem we'll order the part More

by JSTEVENB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Male--unknown one of the three reps in the work area.
Dec 03, 2021 -

Rye Ford responded

Thank you for choosing Rye Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to serving you again!

December 03, 2021

Very easy and smooth experience with buying my car off of the lease, even though Rye was not the dealership where it originated. I will definitely go to Rye Ford when I am ready for my next car! More

by sidouglass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pierorazio
Dec 05, 2021 -

Rye Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to having you as one of our valued customers for years to come.

December 02, 2021

An overall great experience… Michael, Sebastian and Rich were great. Go to Rye Ford for your next car! More

by MFS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Pierorazio, Veronica Carosella, Sebastian DaCosta, Michael S
Dec 02, 2021 -

Rye Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 01, 2021

Quick to respond and made an extra effort to get me an appointment, which was very last minute! Friendly staff too. More

by DRANX2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamar, Glenn, and Sebastian (I think)
Dec 01, 2021 -

Rye Ford responded

Thank you for your very kind review. Tamar, Gleen and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rye Ford.

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