Rydell Chevrolet Buick GMC Cadillac

new buyer Visited the dealership several times during a medical issue in my family and other things coming up and each time Sam was very knowledgeable and very Visited the dealership several times during a medical issue in my family and other things coming up and each time Sam was very knowledgeable and very friendly and cared about our situation, We bought our new Traverse on Sams courtesy and basically a very nice man More

Friendly Service I was very happy with the service I received at Rydell Chevrolet. Everything from the initial meeting and test drive until I signed the final papers I was very happy with the service I received at Rydell Chevrolet. Everything from the initial meeting and test drive until I signed the final papers was informative and friendly. I never felt he was being the "car salesman". Arden was more than willing to show me features of the car I may not have known about. He contacted me the next day to ensure my onstar was up and running and offered to meet with me again to finish the "tour" of my car as my sale wasn't completed the night before until rather late. I would recommend Arden and Rydell's to others who are looking to buy a new vehicle. More

New buyer My husband was the expert at buying and fixing cars. Now being a widow and lack confidence in my choices in buying a car. Alan was patient , kind and My husband was the expert at buying and fixing cars. Now being a widow and lack confidence in my choices in buying a car. Alan was patient , kind and was very knowledgable on how to help me through this buying process. Thank you for your help. Diana Petroske More

New 2017 Chevrolet 2500 diesel sale/trade I was very impressed with the energy,time,efficiency, and follow-up.The sale was handled in a professional and knowledgeable manner far above what I h I was very impressed with the energy,time,efficiency, and follow-up.The sale was handled in a professional and knowledgeable manner far above what I had expected and have never experienced before. I enjoyed working with Jesse and especially having had my vehicle delivered to me and getting to meet him. I would highly recommend Jesse to anybody I know. More

Rudy in oil changes Overall my experience today was 10/10 for an oil change. Rudy the man who helped me with today's service was so personable. First, when I arrive all t Overall my experience today was 10/10 for an oil change. Rudy the man who helped me with today's service was so personable. First, when I arrive all the drive up lanes had customers already inside, so he waved me over to the appointment lane as there was no one there. His customer service was top notch explaining services and asking if he could check my account to make sure that I was covered. Compared to other visits to Rydell especially to the service department, his demeanor was not that I was a nusense showing up car maintenance. Thank you Rudy for going the extra mile to make sure I was covered until my next visit! More

Poor service I had Gary help me in the service department. As soon as I arrived he was extremely cold, rude and acted as if he didn't want to be there. They looked I had Gary help me in the service department. As soon as I arrived he was extremely cold, rude and acted as if he didn't want to be there. They looked at my car and said they would look into my engine light. He came back and told me they would take care of the light and my tires. This took 4 hours just to look at it, then after going back to inquire about my car he didn't even look at me he just put his finger up and "I am on the phone" so I walked away and went back to speak to with him 30 minutes later and he again was short and rude. At 4 pm I get a bill for several things I didn't give authorization for. A license plate light 187.00 and a windshield wiper blade 197.00! Really!!! When I spoke with the service department manager he also acted like I was wasting his time, he said Gary was sick and that's why he was short and rude, he stated he would look into my complaint and get back to me. Well, it's been 2 weeks and he hasn't called me. Is this customer service? Unbelievable, I have never spent so long waiting for my car to be fixed or had such service. I will never recommend this dealership.!!! More

Purchase of vehicle I bought my first vehicle from Rydells. I want to commend Dylan Haley, my salesman. He was outstanding from start to finish. He was very profession I bought my first vehicle from Rydells. I want to commend Dylan Haley, my salesman. He was outstanding from start to finish. He was very professional and never pushy, just wanted me to be happy and get the car that was best for me. The entire process was seamless and timely. I love my new/used car. Thank you Dylan for making this purchase a pleasure! I can not say enough about this experience, and the Nice Care is a bonus! I have shared it with my family so if they are looking to purchase a different vehicle to try Rydells!!!! More

Great Services Jeff Tarr worked hard to get us a vehicle that fit our budget! No pressure! Listened to what our needs were. We are very happy with the service. Jeff Tarr worked hard to get us a vehicle that fit our budget! No pressure! Listened to what our needs were. We are very happy with the service. More

Positive and Informative I appreciated the professional atmosphere provided by my experienced salesman, Nate Dockendorf. He represented the integrity of Rydell by offering his I appreciated the professional atmosphere provided by my experienced salesman, Nate Dockendorf. He represented the integrity of Rydell by offering his objective, sincere opinions, while also presenting facts and statistics about the vehicle choices we were considering. He went above and beyond expectations to provide the options I was shopping for, while maintaining a no-pressure atmosphere. The entire auto buying experience was very positive! More

Awesome Great customer service! everything was done in a quick and orderly fashion. Sale in trades in were fair,good price.Great place and great experiences! Great customer service! everything was done in a quick and orderly fashion. Sale in trades in were fair,good price.Great place and great experiences! I would go back again to buy a car! More