Purchased a vehicle and ended up returning it under the 7 day return policy since multiple problems began happening. Their answer was well it's your problem. Now a week after returning said vehicle it's back on the lot with an asking price of 1000 dollars more but I still haven't received a refund. Will be my last interaction with them ever.

Bearings went out in my Silverado; they got me in ASAP and back on the road. Exceptional service and employees

All was most excellent very knowledgeable and helpfull went abuve and beyond iwill be back

If I could give zero stars I would. Went in for an oil change.....and that was it.....literally. Got out of the car, went into the waiting room, 20 or so min....later he whistled at me like I'm a puppy are something, I walked over to him and he said your ready to go. On the report, they did not check any of the air filters ( cabin or air ) no windows cleaned, no brakes checked including the reservior. I thought they were to show you that stuff. What did I pay for??????? I have called twice and left messages with no return call. Hopefully they changed my oil and filted, cause thats all about hopefully they did. So please, don't tell me to contact you directly because I did and you did NOT call back !

If you do outside finance they refuse to sell to you again I had to find certain vehicles to work for me and always have worked close with my banker and Rydell’s didn’t like that and now refuses to sell to me again which is reprehensible to treat some like that they were all nicey nice until sale was finished and then when we looked for a vehicle for my wife no one would return calls or anything so we made an inquiry with my wife’s name and boom a call then their so called customer service manager got very rude saying I was trying to do fake leads to buy a car when in reality we just wanted to buy a car and get help don’t waste your time with these people if you do your own financing and look at more then one car you will get aggressive push back

In the fall of 2020, we ordered and purchased a brand new 2021 GMC Sierra AT4 through Rydell. We had the pleasure of working with salesman Casper Bach. He was by far the most friendly and outgoing guy we have ever dealt with when purchasing a vehicle. Casper always answered any questions we had and made sure we had everything we needed. Casper is very professional and has thee best customer service hands down. Fast forward 1.5 months...we just purchased another vehicle from Casper at Rydell. He was phenomenal! He went above and beyond to meet our requirements and we appreciate him more than ever. We will definitely refer our friends and family to Casper at Rydell in Grand Forks, ND.