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Ryan Buick GMC

Minot, ND

4.4
15 Reviews
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1111 20th Ave SW

Minot, ND

58701

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Showing 15 reviews

July 15, 2023

Although they are located in Military Base city, this dealership does not look out for our service members. My military son purchased a used truck from them in Sept. 2020; paid $24,000. Had work done t More

by Military Mom
Trade-in Experience
Recommend Dealer
No
Employees Worked With
John Gaddie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Ryan Buick GMC responded

Thank you for providing us with your feedback. We are proud to support our military and are disappointed that this was your experience with us. Our records show that this wasn't less than 3 days later. We had already invested money into the vehicle with reconditioning, new parts and minor repairs. This is why we cannot sell vehicles for the same price we bought as we have invested more into it. We are very grateful for our service members and are very giving to them. We provide military discounts, host events to fundraise for them, and employ many veterans and active duty service members. We're saddened that your perception is that we don't care about our military. If your son would like to further discuss his concerns with us, we welcome him to contact our sales manager at 701-852-1026.

April 09, 2023

With an appointment it shouldn’t take five hours to put on set new tires. Other than that was ok. More

by Stockcar75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gaddie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Ryan Buick GMC responded

Hello, thank you for your feedback. We apologize in the delay of your service. We want to ensure there's an understanding that our appointment time is a drop-off time and not to be an indication that that's when your vehicle will be pulled into the bay and begin service. We apologize if there was a miscommunication when making your appointment. Please don't hesitate to take advantage of our courtesy shuttle or courtesy valet service. We'll pick up your vehicle from a local place and return it after your service. Thank you for your business and we look forward to working with you again.

December 16, 2022

Very friendly and helpful. Alan was able to find the truck I wanted. Overall a good experience More

by Jakes2828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan and vic
Dec 28, 2022 -

Ryan Buick GMC responded

Thank you for sharing your recent visit with us. We're thrilled the team at Ryan Buick | GMC took great care of you! We appreciate your business and look forward to working with you again.

December 08, 2022

Staff was all very helpful and professional. My vehicle was serviced in a timely manner and was given back to me all cleaned. Loved it. More

by Juggie5275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gaddie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer. Don’t know her name
Dec 28, 2022 -

Ryan Buick GMC responded

Thank you for sharing your recent visit with us. We're thrilled the team at Ryan Buick | GMC took great care of you! We appreciate your business and look forward to working with you again.

September 13, 2022

I worked with Jonathan with my car and he was great! I will definitely go back if I need any other vehicles. I have heard the service department is good too. More

by wtnpuppatrol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Suarez
2