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Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,411 reviews
Verified Customer
March 15, 2024
they were easy to work and very professional I would recommend them to anyone thanks for not being the typical dealer recommend them to anyone thanks for not being the typical dealer More
by JACKIESCHLOSSER
March 13, 2024
Arrive at appointed time and the crew in the service department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. More
by sgeaux
Employees Worked With
I don't remember exactly, but I do that every person I spoke with was very nice and professional.
March 13, 2024
Arrive at appointed time and the crew in the service department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. department got started right away. Finish my Soul 40 minutes before the time given that it would take to do the work. More
by sgeaux
Employees Worked With
I don't remember exactly, but I do that every person I spoke with was very nice and professional.
March 13, 2024
The young man who helped me was incredibly knowledgeable, efficient, and kind. He took great care to keep me informed and to apologize profusely for any delay. His customer service and his vehicle knowledge efficient, and kind. He took great care to keep me informed and to apologize profusely for any delay. His customer service and his vehicle knowledge were the best I've experienced. Thanks for employing such wonderful guys! More
by 1971AMYBETH
March 13, 2024
This was a no pressure experience from start to finish and David listened to our interests rather than closing a sale out of the gate. and David listened to our interests rather than closing a sale out of the gate. More
by Buyer
March 13, 2024
A very clean waiting area and extremely nice staff and always do a great job always do a great job More
by atlaswillocks
March 11, 2024
Very professional staff and clean facilities. They explain everything thoroughly, their service is top of the line. They explain everything thoroughly, their service is top of the line. More
by lilhumminbirdnc
Employees Worked With
March 10, 2024
Excellent dealership, solid communication, enjoyable buying experience. We will recommend the dealership without hesitation in the future. buying experience. We will recommend the dealership without hesitation in the future. More
by GIORDANO
