Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Kia Alcoa
Louisville, TN
6,411 Reviews
Our recently remodeled showroom located at 4612 Alcoa Hwy is ready to assist with your sales and service needs. We are conveniently located just minutes from downtown Knoxville. Our goal is to make your car shopping experience enjoyable, informative and gratifying. We're here to help you find the right vehicle, at the right price in a timely manner. We keep hundreds of cars, vans and trucks in stock, plus we update our inventory every night. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and educational content.
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. We have devoted ourselves to helping and serving our customers to the best of our ability. We believe the vehicles we offer are the highest quality and ideal for your life needs.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Please allow us to demonstrate our commitment to Honesty, Integrity and Exceptional Customer Service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,411 reviews
April 12, 2024
Quality of work, friendliness of all staff are outstanding. Everyone complains about price, but for the peace of mind I get taking it there, I can’t complain. Price is fair. I love my Sorento, I outstanding. Everyone complains about price, but for the peace of mind I get taking it there, I can’t complain. Price is fair. I love my Sorento, I love my dealership. More
by allanhutchison
Verified CustomerEmployees Worked With
April 12, 2024
Good service, fast, reliable. . customer service was kind and informative. Snacks were provided.excellent place! . customer service was kind and informative. Snacks were provided.excellent place! More
by SNICKERS7407
Employees Worked With
April 11, 2024
They are very professional and accommodating. They get you what you need at a good price. They get you what you need at a good price. More
by EMIGURUMI86
April 11, 2024
They were super helpful and very timely in having my vehicle serviced. No surprise costs or fixes vehicle serviced. No surprise costs or fixes More
by chasebristow32
April 10, 2024
They were professional, and my car was ready before the promised time. Comfortable waiting area. promised time. Comfortable waiting area. More
by LISAOGLE05
Employees Worked With
April 10, 2024
Everybody was so helpful and understanding and helped me with my problem. Will definitely go back with my problem. Will definitely go back More
by Kathy54
Employees Worked With
Other Employees :
Jay, Chris, Robert, Darryl
April 10, 2024
Very polite and prompt. They were professional, and my car was ready before the promised time. Comfortable waiting area. They were professional, and my car was ready before the promised time. Comfortable waiting area. More
by CUELONE
Employees Worked With
April 10, 2024
Everyone was very professional and knew their job well. Did not “oversell” me. Listened to us- and me as women are overlooked sometimes! Did not “oversell” me. Listened to us- and me as women are overlooked sometimes! More
by DPRICE5052
April 10, 2024
Quick service great place to buy your next new kia or used vehicle , clean and good people used vehicle , clean and good people More
by debnsammyb
Employees Worked With
