Russ Darrow Toyota of West Bend - Service Center
West Bend, WI
152 Reviews of Russ Darrow Toyota of West Bend - Service Center
Friendly Service Miranda was super friendly and knowledgeable. She made the experience enjoyable. Had to wait a little longer than expected but the waiting room was Miranda was super friendly and knowledgeable. She made the experience enjoyable. Had to wait a little longer than expected but the waiting room was comfortable. More
Always a great experience. Everytime I get service work done here I have a great experience. Everyone is pleasant and very knowledgeable. I have never had any problems or concer Everytime I get service work done here I have a great experience. Everyone is pleasant and very knowledgeable. I have never had any problems or concerns. More
Problem Solved I came in for a tire balance and the service department noticed a more pressing issue, my tires were not suitable for my up coming road trip. They hel I came in for a tire balance and the service department noticed a more pressing issue, my tires were not suitable for my up coming road trip. They helped me chase down a set of tires since they weren’t in stock then proceeded to do the install them shortly after. I can say how much I am thankful for all that they did! Outstanding!! More
Free oil changes with car purchase I love that I’v had my car for 5 years and I just used my last free oil change. Such a bargain! I would consider buying there again I love that I’v had my car for 5 years and I just used my last free oil change. Such a bargain! I would consider buying there again More
OIL CHANGE I Had 1:00 PM appointment for oil change service, took car in right away and was on my way in less than 30 min. I Had 1:00 PM appointment for oil change service, took car in right away and was on my way in less than 30 min. More
Super nice staff! The staff is always timely, helpful, and accommodating. We are always able to get in and get right back out. We’ve been using this dealership for year The staff is always timely, helpful, and accommodating. We are always able to get in and get right back out. We’ve been using this dealership for years; they’ve given us no reason to change. More
Exemplary service!! Miranda once again went above and beyond to get my truck in for service when it was convenient for me and had it finished in very timely fashion. High Miranda once again went above and beyond to get my truck in for service when it was convenient for me and had it finished in very timely fashion. Highly recommend Miranda and the Russ Darrow Toyota team!! More
Headlight bulb replacement Called find out warranty he said yes then when I got there the lady at service counter said from now on warranty is 12 12 some people need to get t Called find out warranty he said yes then when I got there the lady at service counter said from now on warranty is 12 12 some people need to get there crap to gether. It was warranted More
Very attentive staff Took my vehicle on for service because I was having issues with the door less than two months after purchasing it. The service tech was very attentive Took my vehicle on for service because I was having issues with the door less than two months after purchasing it. The service tech was very attentive and explained what the issue was, the history of the problems and things to look for going forward. I did not have a great experience purchasing this vehicle from a sister dealer, but this dealer earned my business and I will definitely be going to them in the future for my service needs. More
Great Service Friendly service writer who took time to explain everything The wait time was less than expected Service is always great at Russ Darrow !!! Reco Friendly service writer who took time to explain everything The wait time was less than expected Service is always great at Russ Darrow !!! Recommend sales and service to people always! Thank you More