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Russ Darrow Toyota of West Bend
West Bend, WI
925 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 925 reviews
December 04, 2017
Tire rotation Smooth and hassle free, I got in there and they walked me to the waiting room. Did what they said and it was all covered by our service plan Smooth and hassle free, I got in there and they walked me to the waiting room. Did what they said and it was all covered by our service plan More
by Kelly
Employees Worked With
Daniel Rouse
December 03, 2017
2018 Toyota Highlander Ralph Save the spent an exceptional amount of time providing instruction on the 2018 Toyota Highlander that I ultimately purchaser. He made you feel c Ralph Save the spent an exceptional amount of time providing instruction on the 2018 Toyota Highlander that I ultimately purchaser. He made you feel comfortable and was not pushy. Very educated on the product. More
by Jrl
Employees Worked With
Ralph Racette
December 01, 2017
Easiest Car Buying Experience Easy to work with. Fast service. Friendly and knowledgeable staff. Travis was a pleasure to work with. I will come here again for any car buying needs Easy to work with. Fast service. Friendly and knowledgeable staff. Travis was a pleasure to work with. I will come here again for any car buying needs. I've been to other dealers, but never got as great of experience as I had at Russ Darrow Toyota More
by Blizzardmaster
Employees Worked With
November 29, 2017
Great service Went to the dealership with a friend who raved about hergreat car-buying experience. I am very impressed with the entire team....everyone was very fri Went to the dealership with a friend who raved about hergreat car-buying experience. I am very impressed with the entire team....everyone was very friendly and helpful. Danny and Travis were extremely helpful and knowledgeable and provided a wonderful pressure-free purchasing experience. More
by Mg
November 28, 2017
Fantastic GM at Russ Darrow Toyota in West Bend I wasn't satisfied with help from our sales person or the sales manager but the GM was fantastic and took care of everything I needed. I wasn't satisfied with help from our sales person or the sales manager but the GM was fantastic and took care of everything I needed. More
by Janice0531
November 26, 2017
Leasing a rav We went into the dealership with a good idea of what we wanted. We weren't neccessarily get a new vehicle, just looking. Our sales person Mike was not We went into the dealership with a good idea of what we wanted. We weren't neccessarily get a new vehicle, just looking. Our sales person Mike was not pushy or obnoxious. He was very laid pack. In the end we leased a 2018 rav and the process was so simple! More
by Kb123
Employees Worked With
Justin Gaspardo, Michael Wagner, Danny Shutts
November 24, 2017
Ralph made our decision making enjoyable. Ralph showed us many cars SUVs for our decision-making. He explained everything with great detail . He was quick to provide us with complete consu Ralph showed us many cars SUVs for our decision-making. He explained everything with great detail . He was quick to provide us with complete consumer satisfaction . Enjoyed working with him. What I liked is that he told me that anytime I have any questions just to stop by or give him a call I like that! I will definitely like my new ride 🙌🏻🙌🏻 More
by Colleen 1954
Employees Worked With
Ralph Racette, Danny Shutts
November 24, 2017
Car buying made fun! Best car buying experience ever! In fact ended up buying two! Ralph, Danny, and Justin were great to work with. Work with these folks and you won’t be Best car buying experience ever! In fact ended up buying two! Ralph, Danny, and Justin were great to work with. Work with these folks and you won’t be disappointed. More
by Stuebs 123
Employees Worked With
Justin , Ralph Racette, Danny Shutts
November 24, 2017
Greatest experience ever. Danny did everything in his power to help us with our specific situation. Danny and Jacob listened to our needs and got us the car we wanted and we dr Danny did everything in his power to help us with our specific situation. Danny and Jacob listened to our needs and got us the car we wanted and we drove away happy. Justin in finance was awesome too! Very professional.I would absolutely buy from them again! More
by Paskiewiczj
Employees Worked With
Justin in finance., Jacob Verhaalen, Danny Shutts
November 19, 2017
New truck purchase Travis is very caring and not pushy like sales people can be. He worked to get us the best deal possible. His follow thru after our sale was wonderful Travis is very caring and not pushy like sales people can be. He worked to get us the best deal possible. His follow thru after our sale was wonderful. He called us to make sure we were completely satisfied. We ended up buying a second vehicle from him 3 months later. Great job Travis More
by Funnana
Employees Worked With
