Back

Russ Darrow Toyota of West Bend

West Bend, WI

4.7
927 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Contact Dealership

2700 W Washington Street

West Bend, WI

53095

Directions

By Type

Showing 927 reviews

January 12, 2018

Fast and extremely helpful. Extremely helpful and stress free! Helped us find what we were looking for and made it possible within our budget without being pushy or impatient! We More

by Murphys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2018 -

Russ Darrow Toyota of West Bend responded

Thank you so much for the great review! we really appreciate your business and continued support! Danny Shutts, GM

January 08, 2018

Great, fast service. Have purchased a number of cars from Darrow, and have always had excellent service when needed. Service has generally been regular maintenance. We app More

by Pollard, B3145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Brosnahan
Jan 08, 2018 -

Russ Darrow Toyota of West Bend responded

Thank you so much for the great review and your continued business!! We really appreciate it! Danny Shutts, GM

January 06, 2018

Maintenance This dealership has all my records and has watched carefully on what I need and how everything is wearing on the car very helpful staff Respectfu More

by Pamelapms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rouse
Jan 06, 2018 -

Russ Darrow Toyota of West Bend responded

wow!! what a great review...we really appreciate your business and this great reply... danny 'shutts, GM

January 05, 2018

Above and beyond It is clear to me that these guys truly care about their customers. I could not be more pleased. I purchased a used Camry that looks like it’s brand More

by Mi325i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Russ Darrow Toyota of West Bend responded

thanks for the great review and your business!!!! danny shutts, gm

January 05, 2018

Cole is and was after the sale awesome! Cole is super attentive, very easy to talk to without all the BS that usually clouds a sale. He helped me thru the personality conflict with the finan More

by Sayitasitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2018 -

Russ Darrow Toyota of West Bend responded

Jeremy thanks so much for the review and your business!! It is greatly appreciated!! We look forward to serving you in the future!! Danny Shutts, GM

January 03, 2018

Excellent staff that Is willing to work with you. Great dealership. Had a great experience with Ralph. He went above and beyond to make sure my needs were met and I got the best deal I could on my new More

by Barbaroogie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Luckiesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Racette
Jan 12, 2018 -

Russ Darrow Toyota of West Bend responded

Thanks so much for the business and great review!!! Danny Shutts, GM

January 03, 2018

New Car Excellent service throughout the whole process of purchasing a new car. I had the pleasure to deal with Danny and Mike. Very knowledgeable and informa More

by Mglynn10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner, Danny Shutts
Jan 12, 2018 -

Russ Darrow Toyota of West Bend responded

Mike We really appreciate your business and the great review!! Thanks! Danny

January 02, 2018

Great Very easy to work with. Even though is was a long day they where there to make you comfortable and make sure you where ok. More

by Platinum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Racette
Jan 02, 2018 -

Russ Darrow Toyota of West Bend responded

Thanks for the great review, your business and enjoy the Tundra!!!! Danny Shutts, GM

January 01, 2018

Hassle Free Was a hassle free experience contrary to car shopping stereotypes. Helped that I knew what I wanted. The vehicle was warming in front waiting. My sale More

by RDTaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Racette
Jan 01, 2018 -

Russ Darrow Toyota of West Bend responded

thanks for the great review and your business...it is greatly appreciated!! Danny Shutts, GM

December 31, 2017

Michael was fantastic Michael kept us very informed and helped us get into a new vehicle after an accident two weeks ago....totaling my 4Runner. We greatly appreciated the More

by Karag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wagner
...
70
...