Back

Russ Darrow Toyota of West Bend

West Bend, WI

4.7
928 Reviews
Russ Darrow Toyota, located in West Bend, WI, is your trusted destination for new and used Toyota vehicles. With a wide selection of cars, trucks, and SUVs, we’re proud to offer reliable and fuel-efficient models to suit every driver’s needs. Each pre-owned vehicle undergoes a rigorous inspection to ensure top quality and dependability. Our commitment to exceptional customer service and competitive pricing sets us apart, making Russ Darrow Toyota the go-to dealership for drivers in West Bend and the surrounding areas. Visit us today and experience the Russ Darrow difference!
Contact Dealership

2700 W Washington Street

West Bend, WI

53095

Directions

By Type

Showing 928 reviews

February 25, 2018

Dealer very friendly and knowledgeable! Ralph was fantastic every step of the way. He felt like a friend by the time we left. Keep up the great work and thanks for the assurance that we go More

by The Bauders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Racette, Sandi Neal, Brittany Belongia
Feb 27, 2018 -

Russ Darrow Toyota of West Bend responded

Thank you very much for the great review and your business!! danny shutts, gm

February 25, 2018

Smooth car purchase Buying a car can be strenuous. My experience at Russ Darrow was nice, low pressure salesman and he made me feel at home. I would recommend this deale More

by Renee
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Schubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Russ Darrow Toyota of West Bend responded

thank you so much for the great review and your business...we don't take either for granted and really appreciate it!! danny shutts, gm

February 25, 2018

Best of many Very smooth, considerate and respectful. Efficient in managing paperwork; good training on vehicle. Historically excellent experience in service depar More

by Shtoyota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Patrick Moschea
Feb 27, 2018 -

Russ Darrow Toyota of West Bend responded

thank you so much for your business and great review..we really appreciate both!! danny shutts, gm

February 24, 2018

Great Service Team The service team is great. Very attentive and not pushy to add additional service items onto your visit. They have a done a great job with a wide vari More

by Todd F
Recommend Dealer
Yes
Employees Worked With
Lee Brosnahan
Feb 24, 2018 -

Russ Darrow Toyota of West Bend responded

Wow!! Thanks Todd for your business and great review!! Danny Shutts, GM

February 23, 2018

Helpful and quick! A lot of great help in a short amount of time. Also very responsive via phone when figuring some details out over the week before purchasing. More

by Johnnyyoung89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2018

Makes car buying easy I had an excellent experience working with Cole. Great deal, no pressure, and very helpful. The finance manager (Mike) was also easy to work with. Wil More

by Mike from Waukesha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Russ Darrow Toyota of West Bend responded

Ashley and Mike thank you very much for the kind review and you business!! Our whole team really appreciates it very much!!! Danny Shutts, GM

February 23, 2018

Great new car experience In and out, everyone was very friendly. The long drive out of milwaukee was worth it. Thanks alot. I would recommend anyone in Milwaukee to take the More

by Mz Nay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gersonde, Ralph Racette, Danny Shutts
Feb 24, 2018 -

Russ Darrow Toyota of West Bend responded

Ms. Johnson thank you so much for choosing us to purchase your car from, we know you have many choices but we really appreciate the opportunity!! And thanks for the kind words and nice review!!

February 22, 2018

Highlander Purchase Had a very friendly, informative and smooth transaction with our recent purchase. The negotiations were very fair and went very smoothly. The sales p More

by Pglynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagliano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2018 -

Russ Darrow Toyota of West Bend responded

Thank you so much for the great review and your business!! We really appreciate it! Danny Shutts, GM

February 21, 2018

Great Experience ! Great experience. Knowledgeable staff listened to what I wanted in a vehicle and answered my questions. There was no pressure and I really liked that. More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buettner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bechler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla was awesome doing all of our paperwork the day of pickup
Feb 20, 2018 -

Russ Darrow Toyota of West Bend responded

wow...thanks for the great review and your continued business!! our whole team really appreciates it!! danny shutts, gm

February 15, 2018

have always hd good customer service on my car never had a problem with my service or appointments I've had from my car sales person to the service department. Have always experienced friendly and More

by fad@2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cole Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coty Becker, Brittany Belongia, Chuck Moeller
Feb 15, 2018 -

Russ Darrow Toyota of West Bend responded

thanks so much for the great review....we will try to continue to earn your trust!! danny shutts, gm

...
68
...