Russ Darrow Nissan of West Bend

Professional Experience Our family's long time van finally was on it's last legs and we were in need of a vehicle to replace it. We visited several dealerships and found tha Our family's long time van finally was on it's last legs and we were in need of a vehicle to replace it. We visited several dealerships and found that our experience at Russ Darrow was very professional. Chris and Carson were very efficient as we hoped to make a quick decision. In less than a week we were able to come to a decision, let Chris know the vehicle we wanted and then Carson was able to locate one from another area and get it to the dealership. It was a good feeling knowing my wife and I had done our due diligence and were able to leave with a vehicle and an experience that we enjoyed. More

Car detail Was greeted by Melanie with a great smile. She answered all my questions to my satisfaction. Tyler your service manager wonderful explained everything Was greeted by Melanie with a great smile. She answered all my questions to my satisfaction. Tyler your service manager wonderful explained everything that was going to be done with my car I could not have asked for a better service manager I would highly recommend people to come to this Russ Darrow. More

Awesome experience This was the best experience I have had when looking to lease a vehicle. I didn't feel pressured to purchase a vehicle, the staff was friendly and ea This was the best experience I have had when looking to lease a vehicle. I didn't feel pressured to purchase a vehicle, the staff was friendly and easy to talk to. I will definitely recommend this dealership to friends and family. More

Oil Change Came into the service center to make an appointment for oil change and tire rotation on 612 for a 6/13 appointment. Came in 6/13 and Taylor told me th Came into the service center to make an appointment for oil change and tire rotation on 612 for a 6/13 appointment. Came in 6/13 and Taylor told me the appointment was for 6/23. I told her I came in yesterday to make an appointment for 6/13. She quickly took care of me and had my car serviced. Thank you Taylor More

Excellent customer service . Prompt and thorough work. My recommendation to any Nissan owner, have your service done here. Waiting area is clean and modern. Try it . Prompt and thorough work. My recommendation to any Nissan owner, have your service done here. Waiting area is clean and modern. Try it More

Great! Everyone is super friendly. Had some issues getting approved at other dealships and this one made it work for me. When I came back to the store I was Everyone is super friendly. Had some issues getting approved at other dealships and this one made it work for me. When I came back to the store I was greeted by everyone and they all put my needs first. Thanks, Betsy, Carson, Kenny and everyone who has helped me get a car that I wanted! More

Excellent Russ Darrow Nissan West Bend, has great and friendly staff that are efficient at their job, and take care of the customers well with offering useful i Russ Darrow Nissan West Bend, has great and friendly staff that are efficient at their job, and take care of the customers well with offering useful information and other needs of the customer. More

Friendly, quick service! Drove around town for an oil change. Other dealers had long waits. I got in right away. Taylor, the service advisor was friendly and answered my quest Drove around town for an oil change. Other dealers had long waits. I got in right away. Taylor, the service advisor was friendly and answered my questions. In and out in less than 30 minutes. They even had my car washed. Melanie came over to introduce herself, we talked and she even offered me beverages while waiting. This dealership was so clean and inviting. Fantastic service. I definitely will be coming back! You should go, too. You won’t be disappointed. More

Excellent hospitality Every time I visit this dealership for car washes, oil changes, or this time when my car breaks down, I’m always met with fantastic service and excell Every time I visit this dealership for car washes, oil changes, or this time when my car breaks down, I’m always met with fantastic service and excellent hospitality. The staff in service are always there if you need anything. Melanie today was wonderful. She offered to make me a coffee and chatted with me a bit and then helped me to get to work on time while my car was being serviced. Overall, an excellent place to get your work done. More

I enjoy coming here Great service and very hospitable with free WiFi and snacks. They always give coupons to keep me coming back here for oil changes and other maintenanc Great service and very hospitable with free WiFi and snacks. They always give coupons to keep me coming back here for oil changes and other maintenance. More