Russ Darrow Nissan of West Bend

Good Experience We thought all went well. Our Sales man Patrick was very knowledgeable and friendly. He took a great deal of time explaining things and some more in We thought all went well. Our Sales man Patrick was very knowledgeable and friendly. He took a great deal of time explaining things and some more in detail. ( older people not very update with electronics). We love the car!!!!!!!!! More

Patrick Fitzgerald is the man! I can't express how well Patrick made the experience, of getting a car I wanted, as smooth as possible! He established a relaxed and sincere environme I can't express how well Patrick made the experience, of getting a car I wanted, as smooth as possible! He established a relaxed and sincere environment. At no point did I feel I was talking with a salesman but instead a guide. Because of him, I left the lot excited and sit here typing this with confidence of the choice I made. More

Thank you Chris! My husband and I were on the search for a new vehicle for me as my current vehicle had a lot of miles and was on its way out. Naturally, we were worki My husband and I were on the search for a new vehicle for me as my current vehicle had a lot of miles and was on its way out. Naturally, we were working with the best salesman that Russ Darrow West Bend has. He of course found us the perfect family vehicle and made the process so easy. We are so happy with our new vehicle and cannot thank you enough Chris! My husband will be needing a new truck in the near future and we won’t hesitate to come back and work with you. P.s. Our two adorable little boys think the man who sold us our new car is the greatest. Baylen and Brady love you Papa! More

Great job Patrick! Patrick did a great job explaining things to me in a clear and detailed way. I did not feel pressured at any given time throughout the presentation or Patrick did a great job explaining things to me in a clear and detailed way. I did not feel pressured at any given time throughout the presentation or even during discussion of the financing. Everyone was very friendly and helpful. I do believe they did the very best for me getting me the car I wanted for a price that I could afford. I believe his name is Brian, who helped us with the loan documents, he also did a great job making us feel comfortable and relaxed. More

Great Repair Service Coming in to get a few big repairs done from the place I have bought my vehicle was great. It's relieving to know they care about your safety and upke Coming in to get a few big repairs done from the place I have bought my vehicle was great. It's relieving to know they care about your safety and upkeeping any problems your vehicle gives. I will definitely keep this place at the top of my repair service list as I can always trust the job will get done to the best of their standards. More

Oil change Took my 2018 Kia Stinger for my first complementary oil change to Russ Darrow Nissan in West Bend. Service department went out of their way to make su Took my 2018 Kia Stinger for my first complementary oil change to Russ Darrow Nissan in West Bend. Service department went out of their way to make sure I was satisfied with the service I received! Beautiful showroom and waiting room! More

Beautiful building, gracious staff What a great experience - even though our service was covered by a free coupon, we were treated like royalty - staff offered us snacks and beverages. What a great experience - even though our service was covered by a free coupon, we were treated like royalty - staff offered us snacks and beverages. Outstanding visit More

service department will damage your car and blame you! i brought my car in for a few safety recalls and the service department damage another part and and blamed me wanting me to pay for the repairs which i brought my car in for a few safety recalls and the service department damage another part and and blamed me wanting me to pay for the repairs which was not fair! so be careful check you car as best you can before using this repair service because it may cost you more in the future. This place will never touch my car again. please remember you have been warned! More

Great experience! Patrick was very helpful! He was not pushy at all. He was committed to make sure that I was happy with my car and that I had no questions. Patrick was very helpful! He was not pushy at all. He was committed to make sure that I was happy with my car and that I had no questions. More

Very helpful and understanding It all started out with me being late for the scheduled appointment and setting everything back, but Chris was very patient and helped me get it movin It all started out with me being late for the scheduled appointment and setting everything back, but Chris was very patient and helped me get it moving along. I was very grateful for that cause honestly I don't know if I would have been as nice and as patient if i was in a situation like that. I had to leave to go to work so I didn't complete the purchase that day but Chris said we could finish it first thing Monday morning. All in all, I can't rate him high enough for his understanding and patience :) More