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Russ Darrow Nissan of West Bend
West Bend, WI
565 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 565 reviews
August 22, 2019
Warranty service Danielle got me checked in quickly showed me where refreshments were . Didn’t have to wait long at all . Everyone I seen was very friendly . A+++++ Danielle got me checked in quickly showed me where refreshments were . Didn’t have to wait long at all . Everyone I seen was very friendly . A+++++ More
by jjansen048
Employees Worked With
Danielle Hagen
August 16, 2019
Very good, very helpful. Overall very pleased with my experience at Russ Darrow! Very friendly and they were able to help me with anything I needed, also answered any question Overall very pleased with my experience at Russ Darrow! Very friendly and they were able to help me with anything I needed, also answered any questions I had. More
by Pjohnson17
Employees Worked With
Dana Kay Behm, Andrew Meucci
August 16, 2019
Jean was awesome to work with. Jean was really great to work with. We found a great car, and the price was just right. Overall a great experience at this dealership. Jean was really great to work with. We found a great car, and the price was just right. Overall a great experience at this dealership. More
by jeanroxx
Employees Worked With
Jean Schroeder
August 07, 2019
Friendly service Easy to work with. Super helpful and friendly .chris was never pushy. Just knowledgable and made it easy to buy a truck. Would go there again! Easy to work with. Super helpful and friendly .chris was never pushy. Just knowledgable and made it easy to buy a truck. Would go there again! More
by megart21x2
Employees Worked With
Dana Kay Behm, Chris Loebel
August 01, 2019
Great buying experience! Very friendly and informative. Andrew was great to work with. Everyone worked with me, and made my car buying experience very easy and great. Love my Very friendly and informative. Andrew was great to work with. Everyone worked with me, and made my car buying experience very easy and great. Love my new van. I would totally recommend Russ Darrow for your next vehicle purchase. More
by Janetsvan
Employees Worked With
Andrew Meucci
July 28, 2019
Absolutely Amazing!!! I received great service, everyone was very friendly, and they re detailed a couple parts of my car! The process was very simple, quick, and easy. I received great service, everyone was very friendly, and they re detailed a couple parts of my car! The process was very simple, quick, and easy. More
by jmiah1
Employees Worked With
Alyssa Jacob
July 19, 2019
Great experience Just purchased my car this week. Couldn't be happier! Vehicle is exactly what I was looking for. The buying experience was easy, and fun. Andrew was v Just purchased my car this week. Couldn't be happier! Vehicle is exactly what I was looking for. The buying experience was easy, and fun. Andrew was very knowledgeable on all the vehicles we looked at, and was always available to answer our questions. I recommend buying your next car here, and if you get Andrew as your sales guy you'll have an awesome experience. More
by Ajc
Employees Worked With
Andrew Meucci
July 17, 2019
Wonderful experience. We were helped very quickly, we didn’t feel like a salesperson was breathing down our neck, and all of our questions were answered. Overall great expe We were helped very quickly, we didn’t feel like a salesperson was breathing down our neck, and all of our questions were answered. Overall great experience. More
by Elphie48
Employees Worked With
Robin, Dana Kay Behm, Jean Schroeder
July 06, 2019
Great car and great deal Every one was very helpful and willing to get us in a Nissan. We have always been a Darrow customer and we loved the great deal From DarrowNissan Every one was very helpful and willing to get us in a Nissan. We have always been a Darrow customer and we loved the great deal From DarrowNissan More
by New car deal2
Employees Worked With
Glenn Leinen, Patrick Fitzgerald
July 03, 2019
Service department is a joke I realize that things don't always go right in auto repair but this was ridiculous. I dropped my 2012 Pathfinder off on Thursday afternoon for an ear I realize that things don't always go right in auto repair but this was ridiculous. I dropped my 2012 Pathfinder off on Thursday afternoon for an early Friday appointment. My check engine light was on. I have a code reader so I already knew that it was a catalytic converter. Sure enough, they called me early Friday morning to confirm that and indicated that the repair would be about $1,000. I told them to proceed immediately because I needed the car back. They said they ordered the part immediately but unfortunately it wouldn't come in until Saturday morning. It's didn't. They called again and said it wouldn't be in until Tuesday. Great! I'm without my vehicle for the weekend. Oh well. Tuesday comes around and I call early to see when my car will be ready. "Oh, sorry. the wrong part came in. We had to reorder it. It will be here later today hopefully" Sure enough, it came in later Tuesday but sorry, we can't get it done any more today. It will be done tomorrow. So, I dropped the car off on Thursday for a fairly simple repair which almost any repair shop could do in 24 hours and it took them six days. Don't look for me at a Russ Darrow dealership again, either to buy or have a car serviced. More
by wsw555
Employees Worked With
Taylor Lecher, Danielle Hagen
