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Russ Darrow Nissan of West Bend
West Bend, WI
565 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 565 reviews
November 16, 2019
Awesome customer service! Chris is the best car salesman I have ever dealt with. He went above and beyond to make sure I got not only the car I wanted, but I also got the terms Chris is the best car salesman I have ever dealt with. He went above and beyond to make sure I got not only the car I wanted, but I also got the terms I was comfortable with. Chris walked me through all the new gadgets in my car, which took me by surprise. He took the time to make sure all my questions were answered. I’ve bought lots of other cars and never had a salesman walk me through the steps of getting to know my car the way Chris did. Customer service at its best!!! 5 star service! More
by mresto
Employees Worked With
Chris Loebel
November 10, 2019
Great experience! Very professional! Would highly recommend for buying a used or new car! The staff made you feel very comfortable every step of the buying process. Very professional! Would highly recommend for buying a used or new car! The staff made you feel very comfortable every step of the buying process. More
by Tiffany
Employees Worked With
Patrick Fitzgerald
November 07, 2019
New Nissan Unexpected purchase was looking for a new vehicle for my youngest daughter since recently got her license. Stopped into Russ Darrow Nissan West Bend a Unexpected purchase was looking for a new vehicle for my youngest daughter since recently got her license. Stopped into Russ Darrow Nissan West Bend and found a deal that could be passed up. Great team from the sales rep, manager, and finance. They understood our needs, concerns and goals. Randi the sales rep was amazing and extremely helpful to my daughter explaining the vehicle to her. Great job and a huge thanks. More
by Daly
Employees Worked With
Glenn Leinen, Dana Kay Behm, Randi Schueller
November 05, 2019
A Great Experience Working with Chris Loebel was a great experience, as was all of the staff. Best buying experience I've ever had. Russ Darrow Nissan in West Bend wil Working with Chris Loebel was a great experience, as was all of the staff. Best buying experience I've ever had. Russ Darrow Nissan in West Bend will be my first stop for any future purchases. Thank you to the entire team for a wonderful experience from start to finish. More
by Platinum4me
Employees Worked With
Chris Loebel
November 03, 2019
Fantastic service department. Extremely personable and attentive to details. They even worked with me and my busy schedule and overlooked rescheduled and subsequently missed appointment!!!! Thanks for attentive to details. They even worked with me and my busy schedule and overlooked rescheduled and subsequently missed appointment!!!! Thanks for understanding!!! More
by James
Employees Worked With
Adam Retzlaff
November 01, 2019
Excellent Se2 Chris was friendly and he made me feel welcome and comfortable while shopping for a new car.The other representatives at Russ Darrow were also friendl Chris was friendly and he made me feel welcome and comfortable while shopping for a new car.The other representatives at Russ Darrow were also friendly. More
by Barb
Employees Worked With
Chris Loebel
November 01, 2019
Very respectful & thorough! I was very pleased with my overall experience at Russ Darrow Nissan. Chris and David both worked with me to get the price I needed. Dana was super eff I was very pleased with my overall experience at Russ Darrow Nissan. Chris and David both worked with me to get the price I needed. Dana was super efficient and explained all options and paperwork, made buying a car a painless experience. Thank you! More
by Carrie Lee
Employees Worked With
David, Dana Kay Behm, Chris Loebel
October 31, 2019
Great Customer Service Chris was great with all of my questions. I found the perfect vehicle at the right price. Stephanie really helped with the specialized online info. Chris was great with all of my questions. I found the perfect vehicle at the right price. Stephanie really helped with the specialized online info. More
by Erin
Employees Worked With
Stephanie, Chris Loebel, Adam Retzlaff
October 17, 2019
Excellent experience I wasn't sure what to expect when I walked into Russ Darrow Nissan of West Bend that afternoon, but Jean was very friendly and extremely helpful. She I wasn't sure what to expect when I walked into Russ Darrow Nissan of West Bend that afternoon, but Jean was very friendly and extremely helpful. She helped us find the car we were looking for and worked with us to find a price we could afford. She wasn't pushy and I went home with the car that day at a price I was happy with. I enjoyed working with Jean and would recommend this location to others. More
by Megra13
Employees Worked With
Jean Schroeder
October 16, 2019
Surprise it’s time for a new car I came in after having my Nissan Sentra towed in after breaking down over the weekend, hoping to have it serviced and repaired. Service department wor I came in after having my Nissan Sentra towed in after breaking down over the weekend, hoping to have it serviced and repaired. Service department worked with me on figuring out what was damaged, the repair outweighed the value of the car so I opted to trade in. I was not expecting to be in the market for a new car so soon, but Chris and the finance department made it very easy. They worked with my budget and got me in a car that I love! Thanks Chris and the rest of the Nissan team! More
by Jkapla
Employees Worked With
Taylor Lecher, Chris Loebel
