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Russ Darrow Nissan of West Bend
West Bend, WI
565 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 565 reviews
December 11, 2019
Very engaged with customers, Melanie was so accommodating and helpful during my visit. Everyone is so nice and professional at Russ Darrow Nissan of West Bend. Thanks again for t Melanie was so accommodating and helpful during my visit. Everyone is so nice and professional at Russ Darrow Nissan of West Bend. Thanks again for the hospitality. More
by Oldfatman
Employees Worked With
Dana Kay Behm, Blain Boudreau
December 09, 2019
I always have a great experience at Russ Darrow Nissan in West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice West Bend!! Melanie is always very friendly and makes sure to make your experience as great as possible!! The service department is always very nice and are great to work with! The waiting area is very comfortable and they have great coffee and snacks... makes getting an oil change or service done to your car an enjoyable experience! More
by kat_boelte
Employees Worked With
Melanie Leinen
December 06, 2019
Purchased my Rogue here, great salesmanship and service support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. support. Always friendly and accommodating for service appointments. Truly care about their customers. I'll be keeping my service needs here. More
by Elaine
Employees Worked With
Melanie Leinen, Jacob Wilson
December 03, 2019
Been here quite a bit lately for warranty covered repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and ni repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and nice to have around the dealership. More
by Jb3401
Employees Worked With
Melanie Leinen
December 01, 2019
They're service is great and they really only do what is needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through the glass doors into the service garage. They brought filters to me before just replacing them and showed me the condition mine were currently in. Great service!! More
by mekayhs
Employees Worked With
Taylor Lecher
November 25, 2019
Great Customer Support I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! More
by andyplan
Employees Worked With
Taylor Lecher, Melanie Leinen, Adam Retzlaff
November 22, 2019
WONDERFUL! very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all you do More
by mayvilletireco
Employees Worked With
Melanie Leinen
November 22, 2019
Knowledgeable service professionals, clean, inviting showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service a showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service advisors as well. More
by Billzgirl24
Employees Worked With
Taylor Lecher, Melanie Leinen
November 22, 2019
Great place and area to shop for cars. Really friendly staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! More
by Chrisp123
Employees Worked With
Melanie Leinen
November 18, 2019
Very stress free experience! The BEST overall experience we have had in pursuing a new vehicle! I would highly recommend this dealership to anyone. Very helpful salesmen and sta The BEST overall experience we have had in pursuing a new vehicle! I would highly recommend this dealership to anyone. Very helpful salesmen and staff. More
by darmarolson
Employees Worked With
Chris Loebel
