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Russ Darrow Nissan of West Bend

West Bend, WI

4.4
457 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 457 reviews

May 30, 2019

Great experience Came in a few days ago and worked with Alyssa Jacob and she was very professional, friendly and knowledgeable. I felt no pressure and she answered eve More

by Robseeligjr1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Super awesome to hear and a great experience to boot. Alyssa does everything in her power to make sure its great.

May 30, 2019

Alyssa Jacobs Loved Alyssa she was such a great help! Answered all my questions with a smile!!! Thank you so much! You are amazing! I will be recommending you to ev More

by Savyy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

I will pass on your kind words. They mean everything to her that your experience was amazing. Thanks and have a great day.

May 30, 2019

Looking for a new car Not too sure what I wanted. Came in with an idea. Ms. Jacobs helped me find exactly what I was looking for. She was very nice, and seemed very knowled More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

awesome to hear, and even better to read about. Glad we could exceed your expectations. Have a great day.

May 30, 2019

Great, welcoming and fun Alyssa is a great sales woman, very helpful and personable. She thought explained the entire processes and answered all questions. Over all a great ex More

by Chelceyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Alyssa doesn't just want to help you know, she wants it to be a great experience so you come back and tell all your friends about it. Thanks for the great review.

May 29, 2019

Amazing Sale!!! My experience was amazing!! Every employee that I worked with was very help and very determined to get me to my goal prices! My salesman, Patrick Fitz More

by Jordynv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fitzgerald
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to give us a 5 star review. it is greatly appreciated by all. thanks again. have a great day.

May 28, 2019

Great Experience Great time at dealership. Everyone was kind and polite. Very easy and simple. They took very good care of us and were willing to answer any questions. More

by Alex_Fountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Schroeder
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Thanks for buying a car during the "Send a kid to Camp" promotion. You helped someone and you didn't even know it. Greatly appreciated. I am glad you got everything you needed from us to make a smart decision. Have a great day.

May 27, 2019

Happy Retirement to me! Jean was AWESOME!!!Everyone was so Nice!This is our third Nissan!We now have two Altima's in the garage.Thanks Russ Darrow employees! More

by Happy Retirement!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Kay Behm, David Landrith, Jean Schroeder
May 25, 2019

Excellent From the time I walked in the door till I left people are offering me assistance if I want to coffee a snack or whatever I need it it was a pleasure More

by Again why
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Schroeder
May 27, 2019 -

Russ Darrow Nissan of West Bend responded

Thanks for the kind words. We take your experience seriously and appreciate the feed back. Have a great day.

May 25, 2019

Amazing experience This was my first time buying a new car, and Russ Darrow made it the best experience ever. I worked with Patrick Fitzgerald, and he was extremely pati More

by SweetNSalty91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fitzgerald
May 27, 2019 -

Russ Darrow Nissan of West Bend responded

That you took the time to send in a review means a lot to the dealership and to Patrick. He does everything he can to make it a great experience for his customers. Thank you for the kind words.

May 16, 2019

Great experience, love the Murano! Everyone was very professional and Patrick was very thorough in explaining the vehicles features. Overall we were very pleased with our experience. More

by Todd105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fitzgerald
May 21, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you for taking the time to give us a review. Patrick works hard to give everyone the best experience he can. If there is anything we can do going forward please let us know. Thanks again.

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