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Russ Darrow Nissan of West Bend

West Bend, WI

4.4
452 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
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2665 W Washington St

West Bend, WI

53095

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Showing 452 reviews

June 06, 2019

Service department is top notch Very personable staff. Melanie and Taylor were very personable and accommodating while I waited. The waiting area was comfortable and offered many une More

by Tracy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Lecher, Melanie Leinen
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

This is really awesome to hear and greatly appreciated. Our team in the service department does its all out best to take what can be a stressful situation and turn it into some more relaxing and enjoyable.

June 06, 2019

Great customer care! Chris was a pleasure to do business with! He made sure to make my first car buying experience an enjoyable and non-hectic one. I would 10/10 recommend More

by Vivviv
Recommend Dealer
Yes
Employees Worked With
Chris Loebel
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

I am glad we could be the dealership you decided to buy your first car from. Chris works really hard to get his customers an enjoyable experience. Thanks again for your kind words.

June 03, 2019

Jacob Wilson Great Job! The overall experience with the purchase of our 2018 Dodge Journey was great! Our sales person Jacob Wilson was very informative, he answer all of ou More

by Smbbowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, Jacob Wilson
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Thank you, thank you, thank you. Jacob does everything in his power to ensure that everyone receives a great experience when they buy a car from him at Russ Darrow Nissan of West Bend. Thanks again.

June 03, 2019

Great experience Went into look for a car and Alyssa was such a great help definitely would go back For another car in the near future!! That girl needs a raise More

by Kaylafink1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Really appreciate the kind words. Alyssa hold the customer experience near and dear to her heart. Thanks again.

June 02, 2019

Looking for a new car Came in looking for a vehicle this last Friday. Alyssa was the sales person that met us at the dealership. Just us what we’re looking for and showed u More

by H.M.Transport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

I will pass on your kind words to Alyssa. Her commitment to the experience experience is second to none.

June 01, 2019

Great cars, great staff, great experience I was in need of a vehicle, so I searched for the one I wanted on cars.com & lucked out when I found a nice one in my hometown! It seems that most dea More

by Brademan420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Fitzgerald
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Awesome to hear what you had to say. In todays day and age we are extremely aware of how important the entire customer experience is. It is one area that Patrick really excels at. He would rather you not buy a car than be disappointed with the experience. Have a great day.

June 01, 2019

Great staff! Really great staff were friendly with children and helping us with questions. Alyssa came out right away and helped us with any questions and was real More

by Manda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Truly awesome to hear that we did a great job for you and your family. Someday they will want to buy a car too. Hopefully we become your families main dealership. Thanks again.

May 31, 2019

Great service Alyssa was outstanding, very friendly and wonderful personality, I would definitely recommend her and go back to her for future purchases. She never s More

by abaybay94
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Alyssa truly cares about her customers and their experience with us. Thank you for the 5 star review.

May 31, 2019

If you’re in the market for a car go see Alyssa!! I was working with Alyssa Jacob! She is very outgoing and knowledgeable. Most importantly she listened to my needs and helped me find exactly what I w More

by Nissanlover19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Landrith, Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

Your satisfaction has always been the most important thing to us. Thank you for letting us know we did a good job. Have a great day.

May 31, 2019

Great customer service We came in to look for a new car or truck. The sales girl Alyssa was very nice and not pushy. We appreciated how knowledgeable she was about the dif More

by Michelle9763
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Jacob
Jun 10, 2019 -

Russ Darrow Nissan of West Bend responded

We appreciate you as well. Your kind words are taken to heart. We try to make a impact positively with every customer we have. Thanks again.

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