Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Nissan of West Bend
West Bend, WI
452 Reviews
Russ Darrow Nissan of West Bend, WI, is your premier destination for new and pre-owned Nissan vehicles. Offering a wide range of models, from fuel-efficient sedans to versatile SUVs and trucks, we have the perfect vehicle to suit your needs. Our knowledgeable team is dedicated to providing outstanding customer service and a seamless car-buying experience. Every pre-owned vehicle is thoroughly inspected to ensure quality and reliability. Visit Russ Darrow Nissan of West Bend today for a great selection, competitive pricing, and top-notch service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 452 reviews
December 03, 2019
Been here quite a bit lately for warranty covered repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and ni repairs. Melanie has given me a shuttle ride home and has helped my figure out the super complex coffee machine (lol). She is a friendly face and nice to have around the dealership. More
by Jb3401
Employees Worked With
Melanie Leinen
December 01, 2019
They're service is great and they really only do what is needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through needed. I was able to sit in the lobby enjoy some coffee and work on my computer while they serviced my car. I could see everything they did through the glass doors into the service garage. They brought filters to me before just replacing them and showed me the condition mine were currently in. Great service!! More
by mekayhs
Employees Worked With
Taylor Lecher
November 25, 2019
Great Customer Support I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! I had my vehicle serviced today and had a great experience. I was treated well and taken good care of. Overall 5 stars, keep up the good work! More
by andyplan
Employees Worked With
Taylor Lecher, Melanie Leinen, Adam Retzlaff
November 22, 2019
WONDERFUL! very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all very good experience from nissan in west bend from the start. working with the parts personal and then the Melanie from the delivery. thanks for all you do More
by mayvilletireco
Employees Worked With
Melanie Leinen
November 22, 2019
Knowledgeable service professionals, clean, inviting showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service a showroom, cozy waiting area and friendly employees. Sometimes being a woman in a dealership is intimidating so I love that there are female service advisors as well. More
by Billzgirl24
Employees Worked With
Taylor Lecher, Melanie Leinen
November 22, 2019
Great place and area to shop for cars. Really friendly staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! staff, with a great customer service skills who go out of their way to greet and make your visit very comfortable and welcoming! More
by Chrisp123
Employees Worked With
Melanie Leinen
November 18, 2019
Very stress free experience! The BEST overall experience we have had in pursuing a new vehicle! I would highly recommend this dealership to anyone. Very helpful salesmen and sta The BEST overall experience we have had in pursuing a new vehicle! I would highly recommend this dealership to anyone. Very helpful salesmen and staff. More
by darmarolson
Employees Worked With
Chris Loebel
November 16, 2019
Awesome customer service! Chris is the best car salesman I have ever dealt with. He went above and beyond to make sure I got not only the car I wanted, but I also got the terms Chris is the best car salesman I have ever dealt with. He went above and beyond to make sure I got not only the car I wanted, but I also got the terms I was comfortable with. Chris walked me through all the new gadgets in my car, which took me by surprise. He took the time to make sure all my questions were answered. I’ve bought lots of other cars and never had a salesman walk me through the steps of getting to know my car the way Chris did. Customer service at its best!!! 5 star service! More
by mresto
Employees Worked With
Chris Loebel
November 10, 2019
Great experience! Very professional! Would highly recommend for buying a used or new car! The staff made you feel very comfortable every step of the buying process. Very professional! Would highly recommend for buying a used or new car! The staff made you feel very comfortable every step of the buying process. More
by Tiffany
Employees Worked With
Patrick Fitzgerald
November 07, 2019
New Nissan Unexpected purchase was looking for a new vehicle for my youngest daughter since recently got her license. Stopped into Russ Darrow Nissan West Bend a Unexpected purchase was looking for a new vehicle for my youngest daughter since recently got her license. Stopped into Russ Darrow Nissan West Bend and found a deal that could be passed up. Great team from the sales rep, manager, and finance. They understood our needs, concerns and goals. Randi the sales rep was amazing and extremely helpful to my daughter explaining the vehicle to her. Great job and a huge thanks. More
by Daly
Employees Worked With
Glenn Leinen, Dana Kay Behm, Randi Schueller
