Russ Darrow Nissan of Milwaukee - Service Center

Fast service Really fast service, everyone was very friendly and helpful. Love the fact that they did not pressure you into anything. Very clean nice building, wa Really fast service, everyone was very friendly and helpful. Love the fact that they did not pressure you into anything. Very clean nice building, waiting room is comfortable. More

I've only ever taken my car to Russ Darrow Nissan so when they called me halfway through working on car they requoted me because they didn't realize I had different rear brakes than the front ones which is O they called me halfway through working on car they requoted me because they didn't realize I had different rear brakes than the front ones which is Odd because they should have this information already hence my first statement so it's a little frustrating when you are being asked for double the money. Then after I picked up my car I had to turn around and come right back because my breaks weren't working properly (this is the second time that's happened...) I just feel like are they even testing the cars after working on them. Is it just $ in their pocket???? It's Winter in Wisconsin I could have been in an accident. I usually don't ever say negative things about businesses but it makes me want to take business elsewhere. But I am glad they are rechecking everything. Things can be miscommunicated I understand that may happen, but I do not like surprises like such. Other than that service and sales and are usually spot on. Thanks. More

Paul Lecher, Joe Weil are respectful have exceptional customer service skills. One of the cashiers need serious diversity training & customer service improvement, need to help the customers. customer service skills. One of the cashiers need serious diversity training & customer service improvement, need to help the customers. More

Was not satisfied with service worker Joe very patronizing made assumptions and insisted I go get work double checked elsewhere to confirm issue, manager Paul helped ultimately somewhat with issue patronizing made assumptions and insisted I go get work double checked elsewhere to confirm issue, manager Paul helped ultimately somewhat with issue More

Thank you for checking my tires to assure I didn't have a slow leak or that the sensors were okay instead of just giving me air. I had to wait a couple of hours, but was pleased everything checked out okay, slow leak or that the sensors were okay instead of just giving me air. I had to wait a couple of hours, but was pleased everything checked out okay, More

It’s just great people and great service. really Like the sales manager’s. Never had a problem. The fiancé guy jerad is the best.I always feel at home. sales manager’s. Never had a problem. The fiancé guy jerad is the best.I always feel at home. More

Great service! I was not pressured to buy anything my car didn’t need. Was in and out and got a complimentary car wash. Best service I ever got at a dealership! didn’t need. Was in and out and got a complimentary car wash. Best service I ever got at a dealership! More

Went into Russ Darrow Nissan for oil change and tire rotation with no appointment and in and out within 40 minutes!! Travis was helpful and awesome rotation with no appointment and in and out within 40 minutes!! Travis was helpful and awesome More

Upon arrival it took quite awhile for to be acknowledged, but the rest of the service went well. Quick in and out. No pressure to add extra services that was not needed. but the rest of the service went well. Quick in and out. No pressure to add extra services that was not needed. More

I had an oil change scheduled for 7am on a Saturday. I was lit by 815am. Very prompt service. The advisor was helpful and friendly, and made for a pleasant experience. was lit by 815am. Very prompt service. The advisor was helpful and friendly, and made for a pleasant experience. More