Russ Darrow Nissan of Milwaukee - Service Center

I was very impressed with the service I received! Charles Yang was very nice when we checked in. My car was serviced in front of the viewing window so I was able to watch the service technicians. I was very Yang was very nice when we checked in. My car was serviced in front of the viewing window so I was able to watch the service technicians. I was very impressed with everything they did!! Very happy with the whole process! Keep up the good work and please let all of your guys what a great job they did! More

I always get great service at Russ Darrow.. I've been buying Nissan cars and Trucks from this dealership for decades. The customer service keeps getting better. TB buying Nissan cars and Trucks from this dealership for decades. The customer service keeps getting better. TB More

Slimy sales people, charged me with services I didn’t ask for. Make sure you plan to pay with a credit card if you plan on using their service center! for. Make sure you plan to pay with a credit card if you plan on using their service center! More

I had prompt service and the wait time was minimal. Charles is always friendly when I’m visiting the dealership even when he is not servicing my vehicle Charles is always friendly when I’m visiting the dealership even when he is not servicing my vehicle More

The service was excellent and prompt and the service professional answered all my questions with smart answers. I had a great experience and will recommend all my friends professional answered all my questions with smart answers. I had a great experience and will recommend all my friends More

Services finished in a timely manner. The service representative provided quality feedback and answered all my questions. She also accommodated me with a ride home so I could work and called me backW representative provided quality feedback and answered all my questions. She also accommodated me with a ride home so I could work and called me backWhen services were complete. More

I received excellent service from the service manager. Work completed, included oil change, tire rotation, and temp repair for recall. Only concern I have os the service manager seemed to be sick. She cou Work completed, included oil change, tire rotation, and temp repair for recall. Only concern I have os the service manager seemed to be sick. She coughed and sniffled while I stood at service desk. We both wore masks, but in a pandemic, she should not have gone to work sick. I hope Russ Darrow provides paid sick days, so employees don't have to choose between paying bills and spreading disease vs staying home to get well and not spread disease. More

Very thorough and Polite. Even let me use 3 coupons for oil change, tire rotation, new battery. I am always satisfied with their service. I plan to buy my next car through this dealership oil change, tire rotation, new battery. I am always satisfied with their service. I plan to buy my next car through this dealership More

Good service fair prices. Charles Y was great to work with he even arranged the service tech to ride with me before servicing my suv. with he even arranged the service tech to ride with me before servicing my suv. More

I have taken my new Nissan here a couple of times for I have taken my new Nissan here a couple of times for warranty repairs, extremely slow service and apparently only one person can check you in even t I have taken my new Nissan here a couple of times for warranty repairs, extremely slow service and apparently only one person can check you in even though two other people are available to check in. Expect to be there for an hour and a half minimum for a scheduled appointment even if they don’t do anything. More