Russ Darrow Nissan of Milwaukee - Service Center

Quick & Easy Never have to wait for an unreasonable amount of time. Staff thoroughly goes over what service they’ve done and what they checked over for me. I never Never have to wait for an unreasonable amount of time. Staff thoroughly goes over what service they’ve done and what they checked over for me. I never leave with questions. More

Consistent, friendly, high touch service I’ve been bringing my vehicle to Russ Darrow Milwaukee for over three years now. From setting an appointment, to a friendly greeting, to full transpar I’ve been bringing my vehicle to Russ Darrow Milwaukee for over three years now. From setting an appointment, to a friendly greeting, to full transparency of the service process, they are a great crew. AND everyone I encounter has a smile on their face! I will continue to be a customer and my positive experience will bring me back here for my next vehicle purchase. More

Efficient and thorough I was really happy to know that my vehicle would be in the care of technicians with a consise plan of action and reliable leadership. I was really happy to know that my vehicle would be in the care of technicians with a consise plan of action and reliable leadership. More

Good service This is the first Nissan I have owned. I never took my other cars to the dealership for service. I am very impressed with Russ Darrow and a good valu This is the first Nissan I have owned. I never took my other cars to the dealership for service. I am very impressed with Russ Darrow and a good value of service for the money More

Oil change service The service shop is Fair priced and efficient. Friendly customer service. Clean environment. Good customer waiting area with snacks and beverages. Off The service shop is Fair priced and efficient. Friendly customer service. Clean environment. Good customer waiting area with snacks and beverages. Offers free car wash. More

It’s like having a spa day for your car! Better than the be It’s like having a spa day for your car!!! Better than the best!!! Plus they take of you the customer! I would recommend Russ Darrow Nissan cars, ne It’s like having a spa day for your car!!! Better than the best!!! Plus they take of you the customer! I would recommend Russ Darrow Nissan cars, never a problem and the service department is #1 in my opinion!! They do an awesome job of maintaining my car! More

Didn’t keep up your word I was told that I will get Nissan oil filter but in the service record shows non Nissan oil filter. Very disappointing. Rest is OK. I was told that I will get Nissan oil filter but in the service record shows non Nissan oil filter. Very disappointing. Rest is OK. More

Happy customer Great communication! Had a lot of different scenarios running by both service and finance and did he great job providing answers and guiding me to a Great communication! Had a lot of different scenarios running by both service and finance and did he great job providing answers and guiding me to a decision. More

40,000 check up with oil change Car not washed, even though paper work said it was to be washed. Oil/grease all over inside door panel and driver seat. Every time I have work done, t Car not washed, even though paper work said it was to be washed. Oil/grease all over inside door panel and driver seat. Every time I have work done, there is an issue. I better not have oil leaking under the front end again. Words won’t be the only thing getting typed. More

Life saver I needed my tire(s) replaced ASAP. Found a bulge in 1 and they were balding badly anyway. I first went to Tires Plus and they were rude, up to and inc I needed my tire(s) replaced ASAP. Found a bulge in 1 and they were balding badly anyway. I first went to Tires Plus and they were rude, up to and including "mansplaining" to me what a lugnut was. I know I'm a girl, but come on... So I ended up at Russ Darrow Nissan to get a wheel key (some doodad that unlocks one lugnut on each wheel and is patterned and according to Tires Plus, it's VIN specific) and the service tech that helped me was so kind and so helpful and so QUICK! They got me in same day, I saved $40/tire on BETTER tires, and they did an alignment and oil change for me, too (which were needed badly). They also gave me a lift home for free! Shout out to Charles Yang for saving the day and making me a believer in dealership service!! More