Russ Darrow Nissan of Milwaukee - Service Center

Very Satisfied I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service depa I can't say thank you enough from the beginning while looking for a vehicle, to the purchase of the vehicle and for the experience of the service department having an oil change done and not having too wait for hours to have the service completed as I've had in the past with a previous dealership which I will not name any name; having appointment means you should be able to get in, in a timely manner and get out in a timely manner not have to sit. Russ Darrow Nissan did just what they say they will do and not have to sit and wait for long. Thank you so much for the great service I will be recommending the dealership to more people More

Car repair headache Tried to get in touch with the service department prior to getting the car towed withh no response. Once the call was their they called right away to Tried to get in touch with the service department prior to getting the car towed withh no response. Once the call was their they called right away to talk about pricing. Repairs were extremely expensive so chose to go somewhere else. When I got there they couldn’t find my keys and was just overall rude. Will never return there if I don’t have too. More

Declining interest from service department I purchased a Toyota used from this dealership - our second used vehicle from them. We've been very satisfied up to now. I'm starting to have proble I purchased a Toyota used from this dealership - our second used vehicle from them. We've been very satisfied up to now. I'm starting to have problems with them not wanting to look into little problems though. I've been told twice now that I should take it to a Toyota dealer instead because they don't have the "expertise" to evaluate things. Then why should I go to their service department at all? More

No waiting, Walk in service, and no appointment needed. Service was great. Time waiting was fast. Customer service very good. Information on service done was informative. Love the popcorn. Thanks for honori Service was great. Time waiting was fast. Customer service very good. Information on service done was informative. Love the popcorn. Thanks for honoring service contract. More

Every time I Go Here My Key Pad Is Messed Up I took my car in about 4 days ago for an oil change and tire rotation I was told I needed back brakes they were at 3mm thin and the front was fine the I took my car in about 4 days ago for an oil change and tire rotation I was told I needed back brakes they were at 3mm thin and the front was fine they were at 5mm I scheduled my brake job to be done today as I’m leaving the lot my dash reads low key battery so I use my other key I go in today for my brakes to be done they tell me my front brakes are at 6mm and my back brakes are new ok I proceed to my car and now my new key says low battery first they lied about how thin my brakes were just to get money then they changed me $20 more bucks for a battery I’m over russdarrow! More

maintenance every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long f every time i go to this location charles, joe, and paul treat me with respect and give great customer service. besides that i dont have to wait long for work to be completed on my vehicles. i have been coming here for years and plan to continue to come back for routine maintenance as needed. 2 thumbs up!!! -Norman Suber More

No help with Coupons Went in for a oil change, I asked are there any specials or Coupons, if I didn’t have one the Service advisor normally just give me one. Not today, Tr Went in for a oil change, I asked are there any specials or Coupons, if I didn’t have one the Service advisor normally just give me one. Not today, Travis was not trying to help at all! More

Great The weight time was good and the service have always great being great 👍🏼 the staff is very good I will let family member know about R The weight time was good and the service have always great being great 👍🏼 the staff is very good I will let family member know about Russ Darrow Nissan More

Fast service Easy in and out oil change. They also cleaned up my car free of charge too. Friendly staff and waiting room. Fun to watch the guys working hard on my Easy in and out oil change. They also cleaned up my car free of charge too. Friendly staff and waiting room. Fun to watch the guys working hard on my car More

terrible I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our s I went for an oil change, with a Russ Darow coupon, that I received in the mail, and the tech stated I'll check if the coupon can be used. ...as our standard oil change is $29.95. The coupon clearly stated Russ Darrow Nissan and it was NOT expired. The oil change felt rushed as non of my fliuds....windshield wiper and brakes, were topped off. Plus, the free 27-point inspection was completed by a novice and the service tech didn't have an answer as how much it would cost to fix the items identified....NOT even a ballpark. Next time I will take car somewhere else to get services PROFESSIONALLY done. More