Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Russ Darrow Nissan of Milwaukee - Service Center
Milwaukee, WI
289 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
289 Reviews of Russ Darrow Nissan of Milwaukee - Service Center
Sort by
February 01, 2019
Service I have taken my 2017 car there twice and both times they act like nothing is wrong with it. It continues to shake and make clicking noise On my way I have taken my 2017 car there twice and both times they act like nothing is wrong with it. It continues to shake and make clicking noise On my way home, the tire sensor went off because they made my tires low I’m worse off now. Wasted my time I will go to a different dealership who actually knows what they are doing More
by Awful
Employees Worked With
A guy with long hair
February 01, 2019
Service The Advisor Joseph Weil of service told me what needed to be done. Explained Everything to a tee and took care of my problems and concerns. I do appr The Advisor Joseph Weil of service told me what needed to be done. Explained Everything to a tee and took care of my problems and concerns. I do appreciate everything that Rust Darrow does and I will always bring my vehicle back. Thanks again for a job well done More
by Chimney expert1
Employees Worked With
January 31, 2019
An unscheduled visit for exceptional service There's never a good time to have to make an unscheduled visit to have your car serviced in sub zero weather; but if you have to do it, do it at Russ There's never a good time to have to make an unscheduled visit to have your car serviced in sub zero weather; but if you have to do it, do it at Russ Darrow Metro. More
by Retired&lovingit
Employees Worked With
I don't remember the names, I came directly from wor and was tired.
January 31, 2019
Great people and service Very helpful and efficient service! Also they didn't act like I was crazy when describing an odd sound while driving, even when I thought I was going Very helpful and efficient service! Also they didn't act like I was crazy when describing an odd sound while driving, even when I thought I was going nuts myself. And yes, they figured it out, fixed it, and I was on my way. More
by KK2016
Employees Worked With
Unsure of names from this time, but everyone I've encountered has been great
January 30, 2019
Transmission Failure. Russ Darrow Success. The transmission on my car failed and needed to be replaced. The car had just 78,000 miles on it so this was very much unexpected, and according to th The transmission on my car failed and needed to be replaced. The car had just 78,000 miles on it so this was very much unexpected, and according to the service technicians, very rare. They offered to contact the corporate office to see if they would approve a “goodwill” replacement as the car was over the warranty for miles but not for length of time. Russ Darrow able to secure 80% coverage, something that was very much appreciated given the cost of the repair. I have been driving Nissans for 15 years, and service like this will surely keep me driving them for years to come. Thank you! More
by SFWBWI
Employees Worked With
Jose - Service
January 30, 2019
Very informative & professional! We were in for service on our Nissan. In and out in under an hour with an extremely professional and informative service person. Will return for all o We were in for service on our Nissan. In and out in under an hour with an extremely professional and informative service person. Will return for all our Nissan needs! More
by OrEsch
Employees Worked With
Charles Yang
January 30, 2019
Treated right Service was good. Popcorn and coffee good, too. Service was nice, things were explained where I could understand what repairs needed to be done snd wh Service was good. Popcorn and coffee good, too. Service was nice, things were explained where I could understand what repairs needed to be done snd when my car would be ready. More
by New car kool
Employees Worked With
Tom Lusty (?) in Sales did right by me with Weather Tech mats, Jessica Zurn, Charles Yang
January 26, 2019
Overall service Always satisfied with my customer service here! Jose is friendly and professional. I work recommend this facility to anyone who needs to have maintena Always satisfied with my customer service here! Jose is friendly and professional. I work recommend this facility to anyone who needs to have maintenance done for their car. More
by Nicole38
Employees Worked With
Jose
January 24, 2019
Nice and Accommodating My Rogue runs great. Best part was the shuttle taking me back to the dealership. The driver was a very nice person and I enjoyed our conversation abou My Rogue runs great. Best part was the shuttle taking me back to the dealership. The driver was a very nice person and I enjoyed our conversation about our families. I wish him the best. More
by LP
Employees Worked With
January 23, 2019
Fast Service Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or ro Quick and easy oil change. Under an hour, no appt. All my regular maintenance is covered through my lease. I love knowing my next oil change, or rotation is always free. More
by Kohnjohn5
