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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

3.7
289 Reviews

289 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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February 26, 2019

Bad experience I brought my car in with exhaust problems and found it was the catilytic converter. The car was not worth the cost of repair so I came to pick it up. More

by One
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 26, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello, We take our reviews very seriously at Russ Darrow Metro Nissan and appreciate your service business in the past. Our service writer Joe explained everything to me on why your vehicle did not start. You brought it in for an intermittent no start issue which has something to do with the repair we quoted. We are sorry you are having vehicle troubles, which are out of our control. Please feel free to give me a call. Respectfully, Eric Greskoviak G.M. 414-586-3050

February 23, 2019

Oil change No need to make appointment for the oil change and tire rotation appointment, which is convenient for me. Joe was friendly as usual. Was quick and ea More

by Scottsu22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Scott, Glad to hear that everything was quick and easy with your oil change and tire rotation! We hear that a lot about Joe and thank you! Eric Greskoviak G.M.

February 21, 2019

Quick and kind This was my first time here and was worth the drive, I had a 60k maintanence done on my vehicle and it was done in a favorable time. The workers are More

by Hnovicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joseph Villicana
Feb 22, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Hnovicki, Thank you for letting everyone know we are worth the drive for major service! We love hearing that the team was kind and informative! I will pass this along and we are here and at your service! Eric Greskoviak G.M.

February 20, 2019

Excellent service Very responsive. Travis did a great job. Had oil change and battery replacement. Got it done in time promised. Would recommend and go back. Had Calvin More

by Rjp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Calvin
Feb 21, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Rj, We appreciate the 5-STARS and your recommendation! I will pass on the great job to Travis and let Calvin know you think he is the best! We are here and at your service... Eric Greskoviak G.M.

February 14, 2019

Fast service My vehicle was towed to the dealership. I was contacted as soon as my vehicle arrived via text. I was informed of what was needed to fix the problem. More

by Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Bear, Thank you for the 5-STAR review and the kind words about Joe! We are happy that everything was handled in a timely manner. We are here and at your service! Eric Greskoviak G.M.

February 13, 2019

Great Customer Service Took my car in for service that required Nissan-specific parts. Got great customer service and a dedicated serviceman assigned to me for the duration More

by ASmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Feb 14, 2019 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the excellent review and the 5-STARS for Charles! I will pass on the GREAT CUSTOMER SERVICE comment! We appreciate the fact that you will be back. Eric Greskoviak G.M.

February 11, 2019

Excellent Courteous and efficient. I appreciate the suggestions to keep my car in shape without being pushy. Travis was thorough and the service was done before More

by Drake6Wife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wise
Feb 12, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello and thank you for the 5-STAR review! Your kind words will be relayed to Travis and the service team. We do like to hear this kind of feedback and I am glad you think we are courteous, efficient and timely!!! Eric Greskoviak G.M.

February 09, 2019

My experience was very polite and informative. They always give me above and beyond service. I always appreciate my experience. I’d recommend it this service shop to everyone. Thank you for the eff More

by glenda38.fowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Glenda, Thank you for the kind words and the 5-STAR review! They will be relayed to Joe and the service team! We truly appreciate your business... Eric Greskoviak G.M.

February 03, 2019

Car repair and diagnostic Very helpful.... Fixed it issue with my car and appointed me to their Chrysler dealership for the remaing issues... Also explained how the warranty wo More

by Talena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Talena, Thank you for the kind words! Our team appreciates your business and we are happy that all is going well! We are here and at your service! Thanks again. Eric Greskoviak G.M.

February 02, 2019

Maintenence Reciew I would recommend this dealer for car maintenance. Joe was incredible let helpful and timely. I will definitely be coming back again for my next servi More

by J.Campbell
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello J. Campbell, Thank you for the kind words about Joe! Customer satisfaction is our top priority and he definitely holds true to that! We really appreciate your business and look forward to serving you in the future with more 5-star experiences! Eric Greskoviak G.M.

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