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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

3.7
289 Reviews

289 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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April 05, 2019

Airbag replacement I was met with kindness and professionalism. I appreciated the extra awareness I was given about other issues with my car. I chose to leave my vehicle More

by Jaywalk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Jaywalk and thank you for the great review! We love hearing that you were met with kindness and professionalism! I will let the team know we have another happy guest! We are here and at your service... Eric Greskoviak G.M.

April 03, 2019

Oil change and inspection Charles was excellent. Very friendly and very efficient! From start to finish he explained things thoroughly. Was very polite and helpful. He really d More

by Fender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Apr 03, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Fender, We love hearing words like friendly, efficient, polite and excellent! I will be sure to pass this on to Charles. It will make his day! We are here and at your service! Eric Greskoviak G.M.

April 01, 2019

I probably switch dealership for my service Mechanic doesn’t use gloves leave lotta oil marks on my car he have hard time open safety panel. Even when he see me watching him through the window More

by Eduard1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Lecher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Zurn, Charles Yang
Apr 02, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Eduard, We appreciate your feedback about your service visit. Our technicians sometimes check for rattles by lightly bumping undercarriage items. I am glad you were able to speak with our service manager Paul Lecher about your concerns. Gloves are not mandatory for our techs. I did mention to our team that they need to double check for any oil residue when the job is complete. We are here and at your service and thanks again for your business! Eric Greskoviak G.M.

March 26, 2019

The Greatest "Red Carson" Number 1 Car Salesperson!!!!!!! Racheina Carson (Red) was a God Send, I went to get a car wash, meet Red and she took care of all my needs, professional, friendly, not the pushy sale More

by chapman/perkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia, Red Carson, Eric Watkins
Mar 26, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Nona, What an AMAZING review for Red! So many kind words, all in one perfectly written paragraph! We really appreciate your business and look forward to serving you in the future. I am sure Red will ad this to her 5-STAR folder! Eric Greskoviak G.M.

March 25, 2019

First time customer here Joe Weil was excellent explaining everything including what I need to have done soon. Joe informed me every step of the way communication was excellen More

by Bgraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Bgraham and thanks for the very nice review! Joe does do a very good job at explaining everything, including future maintenance. I will let him know his communication was excellent and you will be back! We really appreciate your business and look forward to serving you in the future! Eric Greskoviak G.M.

March 24, 2019

Wonderful service This dealership is absolutely fabulous and the employees are always professional and do such good work! I recommend Russ Darrow Nissan to everyone who More

by Dksavage13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Dksavage, We love what you are putting out there! 5-STARS, absolutely fabulous, professional and always do good work! It is our pleasure and we are here and at your service! I will let Joe and the service team know about this great survey and thanks again! Eric Greskoviak G.M.

March 24, 2019

Very fast amd efficient Very fast service! In and out faster than I've experienced elsewhere. Joe in service was great and very friendly! Will definitely be back again More

by LadyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello LadyB, Your review is much appreciated and I will certainly pass it on to Joe! We love hearing fast, friendly and great! Thanks again for the 5-STARS! Eric Greskoviak G.M.

March 24, 2019

AWESOME!!!!! I WAS INTRODUCED TO RED CARSON BY ONE OF THE MANAGERS. WE HIT IT OFF FROM OUR FIRST CONVERSATION. RED WAS VERY NICE, PROFESSIONAL, FRIENDLY. I COUL More

by meme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia, John Domask, Red Carson
Mar 25, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Meme, We love hearing, nice professional and friendly! Red is truly all of those and more! Thanks again for the recommendation and I will pass this on to her. She has a book with all of her AWESOME 5-STAR reviews! We are here and at your service... Eric Greskoviak G.M.

March 19, 2019

Very pleased Always a good experience at this location. Very courteous and efficient. My car was washed too! This was a no charge for me because of a loose bolt. More

by CSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
Mar 20, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello CSM and thank you for the 5-STAR review! We like hearing courteous and efficient! I will pass this on to the service team and let them know you had a good experience again. We appreciate your continued support! Eric Greskoviak G.M.

March 17, 2019

Recall The recall was for if I roll down my back windows my doors might open. The recall was supposed to take about an hour and they had it done under an hou More

by Knuckles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wise
Mar 18, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello and thank you for the 4.5 STAR review. Sounds like we hit the marks on friendly and helpful! We hope we can hit 5-STARS in the future! Eric Greskoviak 414-586-3050

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