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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

3.7
289 Reviews

289 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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June 07, 2019

Great, fast service I’ve had my car serviced here a few times now, and I’ve always had good service. The service advisor is always helpful and I knowledgeable. The work i More

by Giannis34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello QX56 and thank you for the excellent review! Travis will be happy that you gave him 5-STARS. We like to hear helpful, knowledgeable and work performed is done correctly! Much appreciated and we are here and at your service! Eric Greskoviak G.M.

June 01, 2019

Pleasant and easy I came back to this dealership with all three cars that says it all.. I always recommend them and will continue to work with them as long as possible More

by Ayefee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Ayefee and thank you for the 5-star review! We appreciate the recommendation and your trust in bringing all 3 of your vehicles to Russ Darrow Metro Nissan. We are here and at your service and look forward to seeing you soon! Eric Greskoviak G.M.

May 24, 2019

Awesome customer service. Very clean organization. Awesome first experience thank you guys so much everyone was so friendly. My wait time was no longer then I was told which was awesome. More

by Shaunice17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Villicana
May 24, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Shaunice, Thank you for the 5-STARS! We love hearing that you had an awesome first experience and everyone was friendly! Glad we kept the wait time short as well. I will let the service team know how happy you were at the next meeting! Thanks again for doing business with us! Eric Greskoviak G.M.

May 24, 2019

Awesome experience Came in for oil change and needed tie rod ends for my truck. Got it all done in one visit. Great Service!!! Thank you I’ll be back More

by Ram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Villicana
May 25, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Ram, Thanks for the 5-STAR review! We are happy we could accommodate you all in one visit. Thanks for mentioning that you would be back. We are here for you! Eric Greskoviak G.M.

May 23, 2019

Did not follow through Had work done on my car. Asked service guy if I could have my car washed after the work was done. He said sure.Picked up my car after paying the bill, More

by Hawk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Villicana
May 23, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Hawk, I apologize we missed the wash! If you swing back over we will wash and vacuum your vehicle. If not, we will handle it for sure next time. Thanks for almost 5-STARS in spite of that. Feel free to give me a call. We are here and at your service! Eric Greskoviak G.M. 414-586-3050

May 23, 2019

It's all good @Russ Darrow! The sales team with finance department made it do easy when I bought my Nissan Leaf last year. The service department rates up there withy experience More

by Milpol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Milpol, I love the tag line you came up with! >>>It's all good @ Russ Darrow!<<< We really appreciate that and the 5-STARS! Thanks again for your business! Eric Greskoviak G.M.

May 18, 2019

Oil change and tire rotation. I have ALWAYS went there. I appreciate the service that I receive. I feel like I’m apart of the family. Wonderful people and atmosphere. More

by Dr. Davis-Stevenson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Garcia, Joseph Villicana
May 20, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hello Dr. Davis-Stevenson, We love the fact that you feel like part of the Russ Darrow family! I will make sure we go over your 5-STAR review in the Saturday morning meeting. We are here and at your service! See you soon...Eric Greskoviak G.M.

May 14, 2019

Standard oil change The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience More

by This is a Mark Lwaste of my time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Yang
May 14, 2019 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the 5-STAR review and we really appreciate you taking the time to fill out the survey! We like hearing all of the kind words in your review! I will let Charles know he has another happy customer. Here and at your service! Eric Greskoviak G.M.

May 07, 2019

Good attention I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks More

by Hernan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
José
May 07, 2019 -

Russ Darrow Nissan of Milwaukee responded

Hi Hernan, We are happy Jose brought the bad parts on your car to your attention. We are glad that everything worked out to your satisfaction! Thank you for the good review and we hope we can make it 5-STARS next time! We are here for you Eric Greskoviak G.M.

May 03, 2019

Shocked by parts that have failed and costs. Invoice was about $600. Declined $1,700 In non critical Additional repairs Other customers had bills between $500-$700 or more. Even a woman who c More

by TomCar0!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charles Yang
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