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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.6
404 Reviews

404 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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June 24, 2025

Explained exactly what had to be done and why. Also arranged a ride so I could go home and leave my car. Very pleased with your service More

by JAREICHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for choosing Russ Darrow Nissan of Milwaukee. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Hansen matt.hansen@russdarrow.com

June 23, 2025

They were very nice and kind and good personality but they took the time to answer my question. More

by DENASMIT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Russ Darrow Nissan of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Nissan of Milwaukee, we look forward to having you as a valued customer for many years to come! Matt Hansen matt.hansen@russdarrow.com

June 20, 2025

I’ve been getting my car serviced here since I got it in 2020 and they always take good care of me and my vehicle. More

by AJANEEP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

June 18, 2025

Shaun had great costumer service and explained in great detail on what my car had got done and what I needed moving forward More

by devinhenry08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Matt Hansen matt.hansen@russdarrow.com

June 18, 2025

Sean was great and got me in an out for an oil change in under an hour More

by JTICCIONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for taking the time to share your thoughts on working with Sean and our service team. We're glad to hear we delivered such a great experience! Matt Hansen matt.hansen@russdarrow.com

June 16, 2025

They were able to get the new trans programed that I had put in along with the TCM. More

by randdautorepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

June 15, 2025

We have been taking our cars for service here for 11 years and are extremely satisfied with their service dept. We have also purchased two cars at this dealership and have been very happy with our deal More

by Suetholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

June 14, 2025

they dont know what is going on. One min. I dont need oil change then I do More

by BILLIELAUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marlon Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Grudnowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Russ Darrow Nissan of Milwaukee responded

Hello Billie: We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Matt Hansen matt.hansen@russdarrow.com

June 10, 2025

I was handled as a priority and with a great customer service. 10/10 will recommend More

by ALAKEIDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy V
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

June 07, 2025

Great, great, great, great, great, great, great, great, great, great, great, great, great, great, great, great More

by BONDANDSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Sellers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Nissan of Milwaukee. We appreciate your business and hope to see you again soon! Matt Hansen matt.hansen@russdarrow.com

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