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Russ Darrow Nissan of Milwaukee - Service Center

Milwaukee, WI

4.6
393 Reviews
Call Service Center (414) 867-6263

393 Reviews of Russ Darrow Nissan of Milwaukee - Service Center

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June 04, 2025

Wonderful customer service very prompt good communication in a timely matter explained everything clearly very helpful and compassionate More

by JACKALYNMACK48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Farahbakhsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

May 31, 2025

Thank you all the help that you provided to me in trying solve my issue for my car. More

by PIERCEJR.TONY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you, Tony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

May 31, 2025

Travis is great to work and he always make sure to explain the work needed. More

by TRANSFUSIONSERVICESTEPH1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

May 29, 2025

Travis was very polite and professional. Provided good customer service. Most of the people in the dealership are very kind and professional, but some need to work on that. More

by JG.NOLASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Hansen matt.hansen@russdarrow.com

May 29, 2025

Travis was very polite and professional. Provided good customer service. Most of the people in the dealership are very kind and professional, but some need to work on that. More

by JG.NOLASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Wise
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Russ Darrow Nissan of Milwaukee responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Nissan of Milwaukee! Matt Hansen matt.hansen@russdarrow.com

May 29, 2025

Very good! Erin was very polite and professional! Service was done fast! Russ Darrow dealership is the best! More

by Larisa Mazur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Nissan of Milwaukee. Matt Hansen matt.hansen@russdarrow.com

May 24, 2025

I have good service with them for 6 years. Good people to work with. Thanks More

by Fed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Weil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Nissan of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Matt Hansen matt.hansen@russdarrow.com

May 23, 2025

Than you for taking care of me, Erin! Service was completed in timely fashion. Well dine More

by GOLFMOM2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matt Hansen matt.hansen@russdarrow.com

May 18, 2025

Erin was amazing, as always. I was shocked to see the cashier in pajama bottoms fleece socks and slippers however. More

by MWichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerad Brockel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our staff was able to assist you and that you had such a positive experience working with Erin! We appreciate your informing us of your concern and will follow up with our team. Matt Hansen matt.hansen@russdarrow.com

May 17, 2025

Erin always keeps me informed of where we're at with the services my Maxima needs as well as what my options are. She represents Russ Darrow in a very professional manner! More

by brewciti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Russ Darrow Nissan of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Erin met your expectations. Thank you again for choosing Russ Darrow Nissan of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Matt Hansen matt.hansen@russdarrow.com

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