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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
944 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 944 reviews

May 20, 2025

Great customer service was provided, but there are no more comments. For me to add More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

May 20, 2025

Kirsten was amazing, she handled my service with complete professionalism and addressed any concerns I had over the servicing of my car. She is a true asset to the Russ Darrow Group. I will add the technic More

by c_weiand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

May 19, 2025

The dealership was clean and comfortable and Kirsten was very helpful and explained everything clearly. More

by MICHELEVOGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric did the video
May 19, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

May 18, 2025

My sales person Adrian was awesome. He was very professional and personal. I will recommend to anyone. He is not a regular car sales person, he care for people so much and understands y More

by ey1647
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Hryniewicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

May 18, 2025

Bruce was very helpful and explained what was needed and kept me informed of progress. I appreciate the technician’s work and video. More

by JONNI.PENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

May 16, 2025

The employees were very personable, made eye contact and kept me up to date on status. More

by p.hoffsommer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

May 10, 2025

I always get great service at Russ Darrow Metro Mazda. Everyone is friendly, knowledgeable, and service is efficient. More

by MALLISON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

May 09, 2025

The were very accommodating to get my car one day. With great costomer service and keeping me informed More

by Nevelsw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

May 08, 2025

I recently purchased the Mazda CX-70 and had a fantastic experience. The vehicle is everything I hoped for—stylish, comfortable, and great to drive. A big thank you to Manager Musa for making the process sm More

by Vedhreddy17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Hryniewicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karrar Musa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

May 05, 2025

Overall service was excellent. The place was clean, and the service was excellent. However, the coffeemaker should be upgraded. Kirsten did a great job, and you didn’t mind my dog More

by scontreras0531
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirsten Jones
May 05, 2025 -

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com