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Russ Darrow Metro Mazda

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.3
1,242 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,242 reviews

June 06, 2026

This dealer worked very hard to meet me at my price point. I was very happy to drive my 2022 Mazda cx-5 home after only a few hours. More

by BHANSON513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2026 -

Russ Darrow Metro Mazda responded

What a pleasure to hear Jalen and our team aligned on the right price and got you into your 2022 Mazda CX-5 within hours. Enjoy every moment behind the wheel, and thanks for sharing your experience. Jalen Moore jalen.moore@russdarrow.com

June 05, 2026

recommend this dealer as the communication was prompt, clear and transparent on all the services they did More

by Wenhao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Schiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Russ Darrow Metro Mazda responded

Thank you for recommending us and for highlighting our prompt, transparent communication during your Mazda CX-5 service. We’re glad the details of the work gave you confidence. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

June 05, 2026

I love the video showing me the status of my car, Landon is well-spoken and kind. Thank you. More

by MDIAMONIQUE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Schiller
4.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Russ Darrow Metro Mazda responded

It’s great to know the video updates offered insight into your Mazda’s status. Landon will be pleased to hear your comments about his professionalism and kindness. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

June 04, 2026

Willing to work with me and pleasant to work with Landen. Excellent salesman Willing to work with me and pleasant to work with Landen. Excellent salesman More

by WESLEYPAM203
Recommend Dealer
Yes
Employees Worked With
LANDEN PETERSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LANDEN PETERSON
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Jun 04, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the 5-star rating and congratulations on your new Mazda CX-50. We’re delighted Landen provided a flexible and pleasant experience during your purchase. Let us know if there’s anything else we can assist with. Jalen Moore jalen.moore@russdarrow.com

June 04, 2026

great team at Metro Mazda! I have bought 4 cars from this team in the past 4 years! Jalen, Zoe, Bruce, Nick, and Brandon are the dream team! More

by gwenmcdonald7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2026 -

Russ Darrow Metro Mazda responded

It’s wonderful to see your loyalty over the past four years and four vehicle purchases. Jalen, Zoe, Bruce, and Nick appreciate being part of your experience. Thank you for choosing us again. Jalen Moore jalen.moore@russdarrow.com

June 03, 2026

Honored their word with a phone call which is extremely rare. I appreciate Alex being upfront with me. More

by TMCKENNAJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2026 -

Russ Darrow Metro Mazda responded

It’s great to know we followed up with a prompt call as promised. Noah appreciates the chance to be straightforward during your Mazda CX-5 purchase. Thank you for trusting our team and congratulations on your CX-5. Jalen Moore jalen.moore@russdarrow.com

May 31, 2026

Russ Darrow Mazda is AMAZING! !! Always courteous,professional and attentive!!!!!! My experience is always top tier More

by PRESENSEOFAQUEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the fantastic feedback on your Mazda CX-30 service. We’re delighted our team provided courteous, professional, and attentive care. We look forward to supporting your next visit. Jalen Moore jalen.moore@russdarrow.com

May 31, 2026

Landon is always a pleasure to work with. He has great customer service and is very knowledgeable! More

by LYSH.WARD
Recommend Dealer
Yes
Employees Worked With
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LANDON HILL
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May 31, 2026 -

LYSH.WARD responded

Landon is always a pleasure to work with. He has great customer service and is very knowledgeable!

Jun 03, 2026 -

Russ Darrow Metro Mazda responded

We are so glad that we had the opportunity to work with you, and that Landon and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jalen Moore jalen.moore@russdarrow.com

May 31, 2026

They do a great job of telling me what my car needs and showing prices up front. More

by heatherryan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDON HILL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

Russ Darrow Metro Mazda responded

Our service team is glad we could clearly explain what your Mazda CX-5 needed and show pricing upfront. Thank you for sharing your feedback. Jalen Moore jalen.moore@russdarrow.com

May 30, 2026

They were quick and helpful, offered me a car wash and the video inspection was a very nice addition More

by JSSTUDZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Rueth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2026 -

Russ Darrow Metro Mazda responded

We’re glad to hear we handled your Mazda CX-5 service promptly and assisted you effectively. It’s great that the complimentary car wash and video inspection enhanced your experience. Thank you for the five-star rating, and we look forward to serving you again. Jalen Moore jalen.moore@russdarrow.com

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