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Russ Darrow Metro Mazda

Milwaukee, WI

4.4
940 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 940 reviews

May 29, 2025

Everyone with whom I interacted was positively professional and personable, attentive but not pushy—high marks all around! More

by dawnanderson03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

May 29, 2025

The team at Russ Darrow is Always accommodating. It’s wonderful to work with such great professionals. Timely and great service. More

by boyce.b81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

May 29, 2025

Horrible experience. Not very professional. Will never do business with you guys in the future More

by nvespalec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jalen Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elmedin Smajic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karrar Musa
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Do not like the fact I had to keep calling to get an update on my vechicle. Very unprofessional. Took my car apart to fix and still ended up messing up something else . And I had to pay $200 for the dia More

by KAMARIMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirsten Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
DONTARIO PALMER
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

I like Russ Darrell Mazda there service is always great and very accommodating. Would always go back. More

by HDORENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONTARIO PALMER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

May 27, 2025

My contact at Mazda, GM of Sales, Musa, was very helpful, very quick to respond to any questions and made me feel very comfortable with the whole Process. Much appreciation to him and his team :) More

by Drew L
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Hryniewicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karrar Musa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

May 25, 2025

Very disappointed sold me a car that was a lemon. Surprise bday gift for my daughter. So I returned it for a full refund after it was kept for service for over 2 weeks for an engine problem which was More

by MSTALBERT1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Mudd
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Russ Darrow Metro Mazda responded

Ms. Talbert, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

May 25, 2025

Great service every time. Thank you, Bruce! You did AMAZINGLY well for your first day!!! Dontario, you are missed! More

by justbowles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mudd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe DeRose
5.0
This rating includes all reviews, with more weight given to recent reviews.
DONTARIO PALMER
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

May 25, 2025

Extremely pleasant and friendly team ya'll got there. . waiting area comfortable. Kept me informed every stepp of the way and also prepared me for next steps for my next service check. Appreciate all the More

by Tracy Fukunaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

May 25, 2025

Very professional! Everything was done in a timely manner. Appreciate how friendly and nice the workers were. More

by LATASHA.W28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Russ Darrow Metro Mazda responded

Latasha, thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. Miguel and our team appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

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