Russ Darrow Metro Chrysler Dodge Jeep RAM

Warranty Repair I purchased my Jeep at Russ Darrow and have had it serviced only there. The Service staff is helpful and communicative. This last time I took my car i I purchased my Jeep at Russ Darrow and have had it serviced only there. The Service staff is helpful and communicative. This last time I took my car in for an oil change and warranty repair, which turned into me getting a loaner car for several days. Bobbi (service rep) kept me well informed of the progress of the repair and Tammi P. had my loaner car all ready to go by the time I got to the dealer. The whole experience was smooth and without frustration. More

Awesome Job Zakk and crew were all really easy to work with and super efficient. Always answered questions quick and financing department was also a pleasure to w Zakk and crew were all really easy to work with and super efficient. Always answered questions quick and financing department was also a pleasure to work with. Very happy overall! More

Used Car Purchase Gary went above and beyond to make our car shopping experience enjoyable. He went to another store to bring a vehicle to better fit our needs in recor Gary went above and beyond to make our car shopping experience enjoyable. He went to another store to bring a vehicle to better fit our needs in record time. Gary and Brandon were very friendly and professional and made the whole process go smoothly. They made sure that we got everything we were promised and my wife is enjoying her new van. Wally Rassel More

Great Service Dan and Drew in the service department were awesome! Best experience I’ve had with service here! These guys deserve a raise! I called in the mornin Dan and Drew in the service department were awesome! Best experience I’ve had with service here! These guys deserve a raise! I called in the morning and got an appointment for 5:00 that day for an oil change! They washed my car for free and walked me through the entire process! More

Oil changed Went for an oil changed earlier today and had a wonderful experience. They provided Excellent customer service, very friendly. Fast paced. Affordable Went for an oil changed earlier today and had a wonderful experience. They provided Excellent customer service, very friendly. Fast paced. Affordable price. great job! More

oil change In and out with oil change and replacement of a rear tail light within 45 minutes this morning. Service was timely and with a smile. Did not overse In and out with oil change and replacement of a rear tail light within 45 minutes this morning. Service was timely and with a smile. Did not oversell any product. More

the next day i felt anger. i felt like a fool. i was lied and rip off back in 9/30/2017 when i bought a used truck. i felt foolish for not being careful enough. The sales person was fine it was h i was lied and rip off back in 9/30/2017 when i bought a used truck. i felt foolish for not being careful enough. The sales person was fine it was his supervised who deceived me. More details will follow. i have to pay $2,500 for a service contract even thought i didn't want one and 1,100 even thought i did't want one. Scott Sveen More

General maintenance, oil change, etc Friendly, professional service. Service was completed in a timely manner. I have always been pleased with the service. I will continue to have vehi Friendly, professional service. Service was completed in a timely manner. I have always been pleased with the service. I will continue to have vehicle serviced here and likely look to purchase here again. More

Great customer service They have great customer service! Jeff helped me out and took care of my car. He kept me in the loop with what was going on. Great service! They have great customer service! Jeff helped me out and took care of my car. He kept me in the loop with what was going on. Great service! More

Friendly and dedicated I was told about this dealership from a family member and I’m so happy with my choice. They were very informative and reliable. I am always skeptical I was told about this dealership from a family member and I’m so happy with my choice. They were very informative and reliable. I am always skeptical of sales people and they followed through on their word and Jessica and Chad did an amazing job making sure I left with the best deal possible! More