Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
804 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 804 reviews
May 16, 2025
The Svc was good 👍 and the Svc personal did a good job on Svc to my vehicle. on Svc to my vehicle. More
by vernonmoman
Verified CustomerEmployees Worked With
May 15, 2025
Body work was ok but check engine light was on because sensor in door that was replaced wasn't calibrated or reset sensor in door that was replaced wasn't calibrated or reset More
by gps0
Employees Worked With
May 14, 2025
I wanna start off saying my experience at Russ Darrow and working with Kenney Crump was such a great experience. Kenney worked above and beyond to make sure I was happy with my purchase. He made sure he kept working with Kenney Crump was such a great experience. Kenney worked above and beyond to make sure I was happy with my purchase. He made sure he kept me updated on through the whole process, I really felt I was at home working with Kenney . I’m very pleased ! I will send so many people that need a vehicle to him. Thank you Kenney God bless you! More
by Crybabybabies
Employees Worked With
May 13, 2025
Salesman Julie Barnes was very knowledgeable and explained everything and the sales manager. Justin was just as good very friendly would recommend them to anybody. explained everything and the sales manager. Justin was just as good very friendly would recommend them to anybody. More
by TRUCKING1959
May 11, 2025
This was an amazing experience. They did everything in their power to help our family out and I can’t thank them enough for that. We end up walking off the lot with not only one but They did everything in their power to help our family out and I can’t thank them enough for that. We end up walking off the lot with not only one but two vehicles for a family of seven. They was kind, caring, very understanding, motivated and the communication was on point. To sum this all up all I would say they are the best at what they do and they will do what they can to get you approved for the vehicle you want. More
by Cherylwilliams83
May 10, 2025
Giving people a chance to get back on their feet, while facing other obstacles in life facing other obstacles in life More
by LEWISMOSES1979
Employees Worked With
May 03, 2025
My salesman was Kavante and the service he provided was phenomenal. I will definitely be doing business again with Russ Darrow. phenomenal. I will definitely be doing business again with Russ Darrow. More
by troyduke3d
May 01, 2025
They were very thorough and went above and beyond to help me fit my budget. me fit my budget. More
by bv
Employees Worked With
April 26, 2025
I had my service done having only spoken over the phone. I was very much impressed by the quality of service i received I was very much impressed by the quality of service i received More
by bradenjames0520
Employees Worked With
