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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
746 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 746 reviews
December 15, 2019
Guys here at Russ Darrow are AWESOME in the service department that is, They do go up and beyond to get your vehicle up running! department that is, They do go up and beyond to get your vehicle up running! More
by MR.'T'..
Employees Worked With
Other Employees :
Both courtesy drivers are AMAZING nices guys you'll ever meet!, Lee Brosnaha
December 14, 2019
Great service, great staff and fair prices on both their vehicles and trade-in values. I would highly recommend Russ Darrow for your next new or used vehicle. vehicles and trade-in values. I would highly recommend Russ Darrow for your next new or used vehicle. More
by tjkubricky
Employees Worked With
Eric Hanna, Darnal Oglesby, Felicia Cross
December 12, 2019
This was our second vehicle purchase from this dealership. Customer service has always been top notch. Will purchase from them again when it comes time to upgrade our vehicle again. dealership. Customer service has always been top notch. Will purchase from them again when it comes time to upgrade our vehicle again. More
by Fred1234
Employees Worked With
Jessica Charris, Ivan Lawler
December 06, 2019
Super friendly staff, quick service, convenient location! I will definitely be back for oil changes and other services my car may need in the future. I will definitely be back for oil changes and other services my car may need in the future. More
by alishak
Employees Worked With
Jeffrey M Best
December 02, 2019
Eric was a great sales man. Did everything for me. Car check engine light came on but I came and got it fixed. Great work. Jennifer(finance) was a great help too. check engine light came on but I came and got it fixed. Great work. Jennifer(finance) was a great help too. More
by Johnnylor1
Employees Worked With
Eric Holliday, Jennifer Zielke
November 28, 2019
Wonderful experience this is my second time having Gary lease me a vehicle. I have not had a bad experience I have even had my family go to Gary for a vehicle. lease me a vehicle. I have not had a bad experience I have even had my family go to Gary for a vehicle. More
by Tina
Employees Worked With
Gary Smith
November 27, 2019
Very helpful and easy to work with. Call on the phone prior and they set everything up very smoothly. Efficient and friendly. Definitely will come back. prior and they set everything up very smoothly. Efficient and friendly. Definitely will come back. More
by Kylienordness
Employees Worked With
Other Employees :
Jeffrey M Best, Robert Martin, Lee Brosnaha, Gerome Durham
November 27, 2019
From the time I arrived at the the dealership I had good vibes, working with Jeff was great, he went the extra mile to make sure I got good service ,THANKS AGAIN JEFF vibes, working with Jeff was great, he went the extra mile to make sure I got good service ,THANKS AGAIN JEFF More
by Jl546
Employees Worked With
Jeffrey M Best
November 26, 2019
Beautiful new location. It was a quick service with a very comfortable and convenient wifi equipped waiting area that allowed me to do work while I waited. very comfortable and convenient wifi equipped waiting area that allowed me to do work while I waited. More
by Kari.lyons
Employees Worked With
Dan Porth
November 25, 2019
Great job. Got me new tires and it was fast and efficient. I would definitely recommend this service department to all my friends and family. efficient. I would definitely recommend this service department to all my friends and family. More
by ewatts32
Employees Worked With
Jeffrey M Best
