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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
746 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 746 reviews
January 26, 2025
Super efficient. They had me out in an hour. They even had an area for kids to hang out which was a plus for me and my one year old. They had me out in an hour. They even had an area for kids to hang out which was a plus for me and my one year old. More
by crollz
Verified CustomerEmployees Worked With
January 26, 2025
Even when things were busy they got things done pretty quickly. Good service management made it happen quickly. Good service management made it happen More
by drdleatherguy
Employees Worked With
January 25, 2025
The service team did great exactly the job I knew they would do because I brought it in and that’s what they’re paid to do would do because I brought it in and that’s what they’re paid to do More
by cr250rx
January 24, 2025
The staff was knowledgeable and courteous in the happenings regarding my service. They even went above and beyond to ensure that I was satisfied. happenings regarding my service. They even went above and beyond to ensure that I was satisfied. More
by christopher.laudermilt
Employees Worked With
January 24, 2025
The maintenance department is always wonderful once we get an appointment. We tried, clerical was busy and promised a call back. A week later we called again, got a gentleman and the appointment was quick get an appointment. We tried, clerical was busy and promised a call back. A week later we called again, got a gentleman and the appointment was quickly set. Just let maintenance handle everything! More
by kejensen79
Employees Worked With
Our salesman left
January 24, 2025
I have always been happy with the car servicibg and their customer service. I have cone back to this dealership when I am looking at car leasing or purchasing. Great job ! their customer service. I have cone back to this dealership when I am looking at car leasing or purchasing. Great job ! More
by otdad558
January 23, 2025
Adrian is great! He was kind and knowledgeable. He explained everything in detail and answered all of our questions. He was kind and knowledgeable. He explained everything in detail and answered all of our questions. More
by KAYONNA.CARR
Employees Worked With
January 21, 2025
Megan, took care of a problem I had with my doors on my Jeep Sahara. I let it drag on for a few months. she was always courteous and said bring it in anytime. She never made me feel. It was a problem that Jeep Sahara. I let it drag on for a few months. she was always courteous and said bring it in anytime. She never made me feel. It was a problem that I created. In the service department took care of it expeditiously. Very satisfied with them. More
by ROBOJOE1972
January 20, 2025
This fearless hip is fabulous every time I have went they seem to always get me in and out with great customer service. seem to always get me in and out with great customer service. More
by LANETTECZYSZ
January 19, 2025
Thanks so muck for nice jobs I’m really appreciate your job I hope to back anytime if I need any maintenance for my car job I hope to back anytime if I need any maintenance for my car More
by adamyagoub006
