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Russ Darrow Metro Chrysler Dodge Jeep RAM

Milwaukee, WI

4.1
746 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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10901 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 746 reviews

December 28, 2019

Very helpful and encouraged! Happy with Jessica service! She went the extra mile in getting us a great vehicle! Her knowledge was very helpful of the business! Love my new car ! More

by Melede.meinzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Charris
December 27, 2019

Buying a Pacifica Jessica was very knowledgeable with the features of the vehicle we were looking for and was able to quickly find the best fit for our needs. She is v More

by Gela
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica Charris
December 24, 2019

Very nice experience. People were very friendly! Process went very smooth. People were very friendly and professional. Answered my questions well. Customer service was fantastic! Would recommend this More

by Lamecobutler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnal Oglesby
December 21, 2019

Excellent service and patience with me when I dropped off my Jeep for service. Jeffrey got my vehicle checked in promptly and had a rental vehicle ready for me so I could make my afternoon meetings! More

by Dmransom90
Recommend Dealer
Yes
Employees Worked With
Jeffrey M Best
December 20, 2019

They are very determined to get you in a vehicle....pulling out stops just to make you happy 😃...I’m very pleased with the service and care that I received 🙌🏽 More

by leathababy1023
Recommend Dealer
Yes
Employees Worked With
Eric Hanna, Jalill Pannell, Logan Ferguson
December 18, 2019

Good service always call and let you know what's going on before moving forward. Definitely reccomend coming here fast and courteous techs that work here More

by Kthirty
Recommend Dealer
Yes
Employees Worked With
Dan
December 18, 2019

The service department was very helpful and professional. My only issue is that communication between the customer and Service department, could be stepped up some. More

by Rhonda
Recommend Dealer
Yes
Employees Worked With
Jeffrey M Best
December 17, 2019

Dealership is beautiful but... I’m totally confused about the relationship of Russ Darrow’s relationship with Chrysler as it relates to the eventual customer. Not good. I really felt that neither side knew w More

by harlan.mueller
Recommend Dealer
No
Employees Worked With
Lee Brosnaha
December 17, 2019

Jeff BEST is the BEST service Advisor!! He takes good care of me and I trust him with making sure I don’t do things to my car that I don’t need! He’s a nice guy! More

by pattycheca
Recommend Dealer
Yes
Employees Worked With
Jeffrey M Best
December 17, 2019

Efficient enough with the service needed as well as questions answered. Not to long of a wait. Financially good for fixing recall issues of vehicles. More

by Canela
Recommend Dealer
Yes
Employees Worked With
Jessica Zurn
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Vansickle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Kellen, Ivan Lawler, Jeffrey M Best, Robert Martin, Darnal Oglesby, Lee Brosnaha, Gerome Durham, Howard Gleason
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