Russ Darrow Metro Chrysler Dodge Jeep RAM

It was challenging at first, but Jessica made it all worth it and car buying experience so much fun! Definitely going to her for future cars! She did everything she could to make sure her clients are ok worth it and car buying experience so much fun! Definitely going to her for future cars! She did everything she could to make sure her clients are okay and happy. Overall a great experience at Russ Darrow ! More

Jessica was very helpful through the entire process. She made sure I understood what I was paying for. She gave me options within what I requested. made sure I understood what I was paying for. She gave me options within what I requested. More

I was very happy when I bought the vehicle but on the way home and till now driving it it has a loud pounding and sounds like the rear end is going to fall off call and talk to a Ralph the day after and way home and till now driving it it has a loud pounding and sounds like the rear end is going to fall off call and talk to a Ralph the day after and he told me what do I expect for a used vehicle very disappointed More

From the moment I entered the lot, I didn’t feel any pressure. My salesman Jhalil, was there to answer my questions and make it a good experience. He helped me to get into a vehicle I was looking for, h pressure. My salesman Jhalil, was there to answer my questions and make it a good experience. He helped me to get into a vehicle I was looking for, helped me to make sure my trade got taken care of, and helped to make sure the paperwork process was going smooth. When there was down time he even took me on a tour of the faculty and introduced me to some other employees, who were all friendly and helpful as well. Jennifer who helped with the paperwork was also helpful making sure I understood everything that I was signing. Walked in not knowing if I was going to buy a new vehicle, left with a Jeep! Thank you all for your help, it was much appreciated!! Look these guys up when your looking for a new ride! More

Jessica was amazing, she even stayed well past closing so we could drive or jeep home..we love the jeep, thank you for everything Jessica! we could drive or jeep home..we love the jeep, thank you for everything Jessica! More

Absolutely and as always an amazing place to get service! Convenient and simple. Comfy lounge with no pressure test drives and conversation while you wait! Convenient and simple. Comfy lounge with no pressure test drives and conversation while you wait! More

Ms Jessica was awesome, very kind and pleasant she listened and she shows her passion to help you instead of just getting a sale thanks! listened and she shows her passion to help you instead of just getting a sale thanks! More

Very well done! Service department was ver nice and took the time to please my every need without hesitation! Thanks for being there for my vehicle and I the time to please my every need without hesitation! Thanks for being there for my vehicle and I More

Replacing the Right tail light assembly. Asking abut where the body shop is located. (91st. & Brown Deer Rd.) Service Advisor said "We might have that part available here." (And they do). Asking abut where the body shop is located. (91st. & Brown Deer Rd.) Service Advisor said "We might have that part available here." (And they do). It took about 20 minutes to install it and I'm on my way! Service Advisor: Dan Porth. Service Technician: Michael Henke More

Great service. Great attitude. Explained in detail the issues with my jeep. Checked on me a few times while vehicle was being worked on. Keep up the good work Jeff. issues with my jeep. Checked on me a few times while vehicle was being worked on. Keep up the good work Jeff. More