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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
746 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 746 reviews
September 01, 2020
I loved the attentive service I received when I arrived to search for my future vehicle. All my questions were answered without hesitation, regardless of the time it took. to search for my future vehicle. All my questions were answered without hesitation, regardless of the time it took. More
by shirley
Employees Worked With
Justin Hanna, Christopher Mundell
August 28, 2020
Great dealership to work with. Get you in and out and make sure that you are happy with everything. They are all great people to work with and Blanca was a delight to deal with through the whole process. make sure that you are happy with everything. They are all great people to work with and Blanca was a delight to deal with through the whole process. More
by Erica P.
Employees Worked With
Blanca Vazquez
August 27, 2020
Wonderful service. Todd really knows how to take care of his customers and employees. Takes time with you. Lovely people. Will definitely recommend them to all my friends and family. his customers and employees. Takes time with you. Lovely people. Will definitely recommend them to all my friends and family. More
by ruthjane
August 27, 2020
This is a great place to do business! I worked with Todd Long and he made sure that everything was done way above and beyond our expectations. I just wanted to say thank you and we'll be back! Long and he made sure that everything was done way above and beyond our expectations. I just wanted to say thank you and we'll be back! More
by pjphillian
August 24, 2020
The check-in process was simple, the wait was reasonable and the price was less than I expected. This was my first time going to the dealership since I bought my vehicle and I was pleasantly surprised. and the price was less than I expected. This was my first time going to the dealership since I bought my vehicle and I was pleasantly surprised. More
by Ang
Employees Worked With
Brooke
July 27, 2020
It was a true pleasure to purchase my new RAM 1500 from Todd Long, Justin Hanna and Jahlil. I would recommend this team to anyone interested in purchasing a new Truck or Car! They are outstanding!! Todd Long, Justin Hanna and Jahlil. I would recommend this team to anyone interested in purchasing a new Truck or Car! They are outstanding!! More
by Dave
Employees Worked With
Todd Long, Justin Hanna, Jhalil Matthews
July 11, 2020
Although purchasing just one vehicle (from 500 miles Although purchasing just one vehicle (from 500 miles away) through Commercial Fleet Sales, Paul Miller and Jennifer Zuilke presented excellent and at Although purchasing just one vehicle (from 500 miles away) through Commercial Fleet Sales, Paul Miller and Jennifer Zuilke presented excellent and attentive professional sales service! 🙂 More
by Satisfied new ProMaster owner
Employees Worked With
Paul Miller (Fleet Sales), Jennifer Zuilke (Finance), Rashaan Smith
July 06, 2020
Fast and efficient well taken care of great service always come to a place that get the work done right the frist time to where I don’t have to come back always come to a place that get the work done right the frist time to where I don’t have to come back More
by Moe
Employees Worked With
Other Employees :
Jeffrey M Best, Robert Martin, Lee Brosnaha, Gerome Durham
July 01, 2020
This dealership is all around amazing. Jhalil was the best guy I had the pleasure of working with. He didn’t try to push cars on me that were out of my price range or that I wasn’t interested in and was best guy I had the pleasure of working with. He didn’t try to push cars on me that were out of my price range or that I wasn’t interested in and was patient and timely. The sales and finance managers were all so friendly and it is a dealership that embraces the idea of “people first.” If I could give my experience an 11/10 I would! More
by Lauren
Employees Worked With
Jhalil Matthews
