Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
746 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 746 reviews
April 02, 2021
Customer service was terrible. No one cares about the customers. They’re only concerned with money. Fees are unreasonably high. Will never go back for service customers. They’re only concerned with money. Fees are unreasonably high. Will never go back for service More
by cbnbonita
Employees Worked With
Other Employees :
Ivan Lawler, Christopher Mundell, Eric Rzentkowski
March 21, 2021
Kai Tellez ,Todd,Justin and the whole team treated us great,very respectful and honest with info. Service way above competitors They made it a Great experience! great,very respectful and honest with info. Service way above competitors They made it a Great experience! More
by tinabock1769
Employees Worked With
Kia Tellez,Justin Hanna,Todd Long
March 19, 2021
Excellent and speedy service for my Town and Country. Wonderful! John was terrific! Time of appointment was convenient. Vehicle was was a bonus! I will recommend you to others. Wonderful! John was terrific! Time of appointment was convenient. Vehicle was was a bonus! I will recommend you to others. More
by Joseph.Masterson
Employees Worked With
February 28, 2021
Justine, my service representative, provided excellent service in a timely and efficient manner. I arrived without an appointment and was promptly greeted. Justine, you rock service in a timely and efficient manner. I arrived without an appointment and was promptly greeted. Justine, you rock More
by Inez
Employees Worked With
JUSTINE
February 19, 2021
Thanks for the free oil changes. Quick, friendly service. Great mechanic, was thorough with his process and explained everything~ Appreciate the tips in the Jeep Wave Program! Thanks Russ Darrow service. Great mechanic, was thorough with his process and explained everything~ Appreciate the tips in the Jeep Wave Program! Thanks Russ Darrow~ More
by Lynn McCann
Employees Worked With
Jalill Pannell
February 13, 2021
Terrific Sales Person who acted professionally and was of great assistance in obtaining my car. Would highly recommend to others. Very glad I purchased my car through this individual great assistance in obtaining my car. Would highly recommend to others. Very glad I purchased my car through this individual More
by Smsanfelippo
Employees Worked With
Christopher Mundell
February 12, 2021
Super speedy oil change! Thank you! Brought my vehicle in and everything was done fast and correctly - highly recommended for anyone who needs service! A+++ in and everything was done fast and correctly - highly recommended for anyone who needs service! A+++ More
by ralph.racette
Employees Worked With
Jalill Pannell
February 08, 2021
Came in for a oil change tire rotation $82 outrageous call my local garage where I go they wanted $37 guess where I’m going next . We have bought all our vehicles from Russ Darrow and they xxxx you with call my local garage where I go they wanted $37 guess where I’m going next . We have bought all our vehicles from Russ Darrow and they xxxx you with the cost of an oil change!! Will be rethinking our next vehicle purchase. More
by pkgielow
Employees Worked With
Dan Porth
January 18, 2021
Great experience. Very friendly people. They listened to what I wanted and gave me just that. Chris was knowledgeable and very attentive to my wants in a vehicle. what I wanted and gave me just that. Chris was knowledgeable and very attentive to my wants in a vehicle. More
by akmeyer10
Employees Worked With
Christopher Martinez
