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Russ Darrow Metro Chrysler Dodge Jeep RAM

Milwaukee, WI

4.2
762 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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10901 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 762 reviews

March 29, 2025

Finance places unwanted warranty after stating you didn’t want it. Will not buy here again More

by kassiefoxdelaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kenney Crump
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zivorad Filipovic
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

They were very professional. Very timely. Explained everything. They got me in. Everything was very timely. Explained what they could if what was going on. What service they prov More

by Mrlynflm.mf
Recommend Dealer
Yes
Mar 27, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Tyler Headdy tyler.headdy@russdarrow.com

March 23, 2025

They got me in and out , and the video of the progress report was a nice touch More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They are not listed
Mar 25, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

March 22, 2025

I’m a long time customer of Russ Darrow and I will continue be. The service is always top notch.🙂 More

by theresab65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Theresa, and look forward to your next visit. Tyler Headdy tyler.headdy@russdarrow.com

March 22, 2025

Great place and Megan is the best! !! The techs are great at what they do. Highly recommended. More

by CRYSTAL.MARTEN634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Villmow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thanks, Crystal, for sharing about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

March 20, 2025

Very great experience also great customer service fast service and they was very helpful. Love it More

by Jasminedancey91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you, Jasmine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

March 20, 2025

They provided me exceptional service and Mike was very knowledgeable and communicative. He also kept me informed and was extremely professional. More

by rcondon21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Reichert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Semmelmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM. Tyler Headdy tyler.headdy@russdarrow.com

March 18, 2025

Adrian was a great salesman. Found me the car I wanted quickly and was very pleasant to work with. He got a lot of my paperwork done before I came back so I did not have to wait More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Chris, Thanks for sharing your thoughts about your experience with Russ Darrow Metro Chrysler Dodge Jeep RAM. Adrian and our team appreciate your business and hope to see you again soon! Tyler Headdy tyler.headdy@russdarrow.com

March 17, 2025

Adrian was very nice and I appreciate his help in selecting the car that was right for me. More

by nyeshasimpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Adrian or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Tyler Headdy tyler.headdy@russdarrow.com

March 15, 2025

Julian was my sales rep. I couldn’t have asked for such a nicer person. More

by DYNETTE.KING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julian Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Russ Darrow Metro Chrysler Dodge Jeep RAM responded

It's great to hear that Julian was able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Chrysler Dodge Jeep RAM! Tyler Headdy tyler.headdy@russdarrow.com

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