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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
835 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 835 reviews
August 23, 2025
I always recieve good service when I bring in my jeep I don't take any where else thanks don't take any where else thanks More
by jeep4me1
Verified CustomerEmployees Worked With
August 21, 2025
Megan and Christian were very helpful in getting my repairs done. I was in and out within an hour for my sound system repair. Great job! repairs done. I was in and out within an hour for my sound system repair. Great job! More
by ajhetrick5
August 21, 2025
Make you feel welcome, they keep you up dated with what's going with your car, you get text message picture of your car, if you have question you can text them with your questions. I was in and out in no tim going with your car, you get text message picture of your car, if you have question you can text them with your questions. I was in and out in no time with a clean car. More
by dkeys2
August 19, 2025
I felt important! Greeted by nice people and service was completely expeditiously! Only thing missing were snacks! But my complimentary oil change was way better than Greeted by nice people and service was completely expeditiously! Only thing missing were snacks! But my complimentary oil change was way better than any snack! Thank you! More
by Rena
August 16, 2025
Jermaine gave me great service. I would definitely recommend some one else to your dealership I would definitely recommend some one else to your dealership More
by Lmjiles
Employees Worked With
August 16, 2025
I enjoy the service, I have such a busy schedule but Jermaine finds a time to fit my vehicle in. Jermaine finds a time to fit my vehicle in. More
by marciaford703
August 09, 2025
I had the opportunity to work with Amanda and Chad when purchasing my vehicle. Both were professional, honest, and transparent throughout the whole process. I would highly recommend this dealership to ot purchasing my vehicle. Both were professional, honest, and transparent throughout the whole process. I would highly recommend this dealership to others, the employees especially appear to enjoy the working environment they are part of. More
by adjajohnson
Employees Worked With
Amanda Praefke, Chad Larson
August 08, 2025
Jermaine was excellent! I came in for oil change. My foot was in a boot and he took care of me so that I didn't have to do a lot of walking and assisted with making sure I h I came in for oil change. My foot was in a boot and he took care of me so that I didn't have to do a lot of walking and assisted with making sure I had assistance would fixing my fog light.I appreciated his hospitality says a lot about him as a person! Job well done! More
by NTW
Employees Worked With
August 08, 2025
I would recommend this dealership to anyone who wants a Jeep, Dodge, or Chrysler product, new or used. Jeep, Dodge, or Chrysler product, new or used. More
by PAUL.FINK213
August 08, 2025
Overall, the service was great. I got more than I was expecting to get just from an admission test. I got more than I was expecting to get just from an admission test. More
by aliciaporter71
