Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Waukesha
Waukesha, WI
1,341 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 22, 2025
Horrible Service.
Was told I would only have to wait for a short period of time but I had to wait for over an hour and 40 minutes for my car for a simple oil change. T
More
by KKLEIN13
Verified Customer
Verified Customer
Employees Worked With
February 22, 2025
Friendly, interested in my problems and concerns.
Provided updates and options. Helpful and explained costs and what and why to resolve issues b
More
by William
Verified Customer
Verified Customer
Employees Worked With
February 21, 2025
The team at Russ Darrow Kia is outstanding.
Courteous, friendly, knowledgeable and willing to listen and answer questions. I highly recommend them!
More
by imdonf
Verified Customer
Verified Customer
Dealership Inventory (151 Vehicles)
Photos & Amenities
- Authorized Accessories Store
- Free WiFi
- Vending Machines
- Television
- Shuttle Service
- Rental Car Service Onsite
- Quick Lube
- Pet Friendly
- Instant Financing
- Free Loaner Cars
- Drive-In Service
- Home Delivery
- No Contact Transactions
- Free Drinks
- Free Coffee
- Virtual Appointments
- Vehicle Sanitization
- Express Service
- Customer Lounge Area
- Home Test Drives
- Children's Play Room
- Cable TV
- Automated Car Wash
- Authorized Parts Store
- After Hours Drop-Off
