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Russ Darrow Kia of Waukesha
Waukesha, WI
1,302 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
April 03, 2024
Gregg and Brandon are the best. Very helpful in meeting my price needs without pushing anything I don’t want or need. Brandon even showed up on his day off to help close the deal. G Very helpful in meeting my price needs without pushing anything I don’t want or need. Brandon even showed up on his day off to help close the deal. Gregg was more than patient and accommodating with all my indecisiveness. Charlie was great and very thorough with the paperwork. He even remembered a conversation we had from 3 years ago. Your staff is very customer focused. More
by munchf15
April 01, 2024
Both Brandon and Katie made this an enjoyable experience. Very knowledgeable and accommodating. I would highly recommend them. Very knowledgeable and accommodating. I would highly recommend them. More
by radejinak
March 30, 2024
When I walked in the door I was not met with some greasy car sales person. In fact just the opposite if you are looking for a kind friendly face look no further than Anna! She was so nice and helped me thro car sales person. In fact just the opposite if you are looking for a kind friendly face look no further than Anna! She was so nice and helped me through every step of the way. Anna was knowledgeable on the vehicles and was not pushy and anything she’s didn’t know she was quick to learn! I have been to many different dealerships and this one is top notch! Very friendly and willing to work with my wife and I. If you are looking to lease or buy a car I would highly recommend Russ Darrow Kia of Waukesha! They are not pushy or “sales oriented” they helped my wife stay within our budget and made the process simple and easy. Gil was super friendly and answered my questions. He then reached out to me personally the next day and made sure the vehicle was running smoothly and made sure I was still a “happy customer”. A huge thank you to Gil, Anna and everyone else that helped us! I will definitely be back! More
by asteinhauer0407
Employees Worked With
Other Employees :
Anna Bacigalupo
March 13, 2024
Wally was very helpful with this purchase. Went out of his way to make sure all my needs were met! I prefer Russ Darrow over other dealers. All 4 of my Kia’s have came from a Russ Darrow deal Went out of his way to make sure all my needs were met! I prefer Russ Darrow over other dealers. All 4 of my Kia’s have came from a Russ Darrow dealer. More
by vrhelam
March 11, 2024
Nice and professional. Not pushy at all. Only complaint comes from the time it takes for finance. The sales associate was very friendly. Not pushy at all. Only complaint comes from the time it takes for finance. The sales associate was very friendly. More
by Rwalker_69
March 11, 2024
Wally did a great job finding out what our needs were, and then creating a way to meet them. and then creating a way to meet them. More
by Terry
March 07, 2024
Very curious, friendly and will find the car for you. .. even picking it up from their other dealership for your review. .. even picking it up from their other dealership for your review. More
by born_to_bead
Employees Worked With
Other Employees :
Cain was very helpful!, Kara Snedecor
March 07, 2024
Both Dennis and Ben were friendly and helpful. I recommend Russ Darrow Kia Waukesha as a great place to do business with. I recommend Russ Darrow Kia Waukesha as a great place to do business with. More
by boblann16
