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Russ Darrow Kia of Waukesha

Waukesha, WI

4.5
1,457 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,457 reviews

June 06, 2025

Very friendly, and willing to work with u on price , when trying to stay on budget More

by DARLENE.CZERWINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

June 05, 2025

Kain, Jacob, and Brandon are an amazing team! They made buying my first car easy and fun. They even made sure I could stay in my budget, but that I got the perfect car that fit both my needs and More

by Kalaya S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus (Kain) Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for choosing Russ Darrow Kia of Waukesha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Brandon McGahee brandon.mcgahee@russdarrow.com

June 05, 2025

Good experience. Quick and easy. The dealership worked with us to get a deal all we're happy with. More

by JONATHAN.MASER.FAMILY
Recommend Dealer
Yes
Employees Worked With
Gildardo Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gildardo Esquivel
Jun 05, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Kia of Waukesha are glad to have you as a customer. Brandon McGahee brandon.mcgahee@russdarrow.com

June 05, 2025

Jacob Povlich and Skyler Battersby are the best representatives of your team each and every time I visit. More

by WMCELWEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Kasper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Battersby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Ninneman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Neumann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

June 05, 2025

my Hyundia was almost out of gas by time I got home. I did not appreciato having to put $30 worth of fuel right after leaving the dealership More

by JAMESGREEVERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wally Thom
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Very nice. Courteous and helpful. Finished my work in a timely manner. Very happy with the. More

by pondweller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Battersby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

June 03, 2025

Kaitie Stier was very friendly and knowledgeable about what was done and the steps that were done More

by DBSUHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Russ Darrow Kia of Waukesha responded

Thanks for sharing your thoughts about your experience with Russ Darrow Kia of Waukesha. We appreciate your business and hope to see you again soon! Brandon McGahee brandon.mcgahee@russdarrow.com

May 30, 2025

Kind when I arrived and let me know what I needed to have done and how long. Sent me a video on the work that was done as well as explaining. More

by sapphires10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Battersby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitie Stehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Russ Darrow Kia of Waukesha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

May 30, 2025

Great service, friendly people, easy location for me to get too. They called me to set up oil change. Van is under warranty to no charges. More

by ROSEHARRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Battersby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

May 26, 2025

Very prompt and on time. Katie is very professional and easy to work with Excellent service More

by you33
Recommend Dealer
Yes
Employees Worked With
Katie
May 26, 2025 -

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

May 26, 2025 -

you33 responded

The service rep was Kaitlyn not Katie. My error. Kaitlyn was great.

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