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Russ Darrow Kia of Waukesha
Waukesha, WI
1,496 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,496 reviews
July 12, 2025
We have always received good service here. They went out of their way to check on warranties and recalls and a good portion of the needed work was covered. They went out of their way to check on warranties and recalls and a good portion of the needed work was covered. More
by GRETELKB
Verified CustomerEmployees Worked With
Caleb Kosk
July 11, 2025
Caleb was fantastic! Needing a repair out of state is less than ideal, but Caleb helped us make the best of a tough situation. He is kind, knowledgeable, and very profess Needing a repair out of state is less than ideal, but Caleb helped us make the best of a tough situation. He is kind, knowledgeable, and very professional. Mostly I appreciate how great he was at communicating with us throughout all stages of the repair process. If we lived closer, I would definitely choose to work with him regularly. More
by nathangustafson
Employees Worked With
Caleb
July 10, 2025
Friendly service. Professional, experienced staff. It was my first service call on my new car and I am very satisfied. Professional, experienced staff. It was my first service call on my new car and I am very satisfied. More
by DARCIE
Employees Worked With
July 04, 2025
I have been in a few times in the past year when I purchased somewhere else. Gil and others were super helpful with the car I purchased. I ended up coming back and trading in for a larger vehicle be purchased somewhere else. Gil and others were super helpful with the car I purchased. I ended up coming back and trading in for a larger vehicle because they were helpful when I didn’t originally purchase with them. More
by CINDY.GALVAN
July 03, 2025
This is my 2nd time leasing from them. Always a pleasant experience along with great customer service. Always a pleasant experience along with great customer service. More
by Mochancd
Employees Worked With
July 03, 2025
Helpful, friendly, timely and responsive! We'll make the drive to work with them again We'll make the drive to work with them again More
by HARPERKSMARTeN
Employees Worked With
July 02, 2025
The process was very easy and everyone was super informative. I was really happy with the process. informative. I was really happy with the process. More
by MATTSELSOR
Employees Worked With
July 01, 2025
Always have had a great experience with Kia dealership. they keep you informed of vehicle progress.keep up the great job! they keep you informed of vehicle progress.keep up the great job! More
by PARTS_DEPT
July 01, 2025
Skyler was pleasant and explain things well Very nice to deal with i’m looking forward to my next appointment in a week deal with i’m looking forward to my next appointment in a week More
by SH1RLEY0
