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Russ Darrow Kia of Waukesha
Waukesha, WI
1,715 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,715 reviews
April 03, 2026
I went in for a nail in my tire, was able to easily make an appointment for the next day. I was greeted promptly, the gentleman assed the tire and said the nail was in a good spot and could likely be patche an appointment for the next day. I was greeted promptly, the gentleman assed the tire and said the nail was in a good spot and could likely be patched. I was quoted $30 but after asking him to look into my warranty on my lease, I was told the cost of repair would be covered. It took about an hour and a half, but the lounge area is really cozy and comfy after being remodeled. The communication and service were great. I also appreciate them running my car through the car wash. More
by CHARLEEANN0
Verified Customer
March 30, 2026
Everything was great. We had no negative issues All good. Very fine, no problems. Went well. We had no negative issues All good. Very fine, no problems. Went well. More
by trisic
March 28, 2026
Service was thorough and the staff were accommodating. The repairs my car needed were done and warranty was followed. The repairs my car needed were done and warranty was followed. More
by EMILYNACHTWEY
Employees Worked With
March 27, 2026
Always fast and pleasant! Have been doing business here for almost 10 years. Always a great sales and service experience. Have been doing business here for almost 10 years. Always a great sales and service experience. More
by REBECCA.BOCZKOWSKI0
March 27, 2026
Beautiful newly renovated space, friendly customer service, video service, car wash, and appreciated the complementary drinks and snacks. service, video service, car wash, and appreciated the complementary drinks and snacks. More
by KASH3
Employees Worked With
Not seeing the person who waited on me
