Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
687 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 687 reviews
March 02, 2025
Miranda did a wonderful professional job. She answered my questions and solved my problems in good time She answered my questions and solved my problems in good time More
by reverick
Verified Customer
March 02, 2025
Brandon and Tony were great. More room for negotiations would have improved overall satisfaction. But satisfied overall. I'm still owed a second key fob and waiting on respons More room for negotiations would have improved overall satisfaction. But satisfied overall. I'm still owed a second key fob and waiting on response. More
by SWAEGHE
February 28, 2025
Working with Kyle was probably the best experience I’ve ever had at Russ Darrow. He was very attentive and transparent throughout our time there. And we greatly appreciated his calm demeanor. I would hi ever had at Russ Darrow. He was very attentive and transparent throughout our time there. And we greatly appreciated his calm demeanor. I would highly recommend Kyle! More
by BCM
February 28, 2025
Great place, great people. Would shop here again. Took care of everything and it was a great experience Would shop here again. Took care of everything and it was a great experience More
by Harrison2
February 28, 2025
Always great service feels like home. Sales and service is always respectful and non-pressuring. Sales and service is always respectful and non-pressuring. More
by DMCNAMARA2
February 28, 2025
Service is good. Waiting area is nice. Didn’t take a lot of time. It. was good. Waiting area is nice. Didn’t take a lot of time. It. was good. More
by AJSCHREIER31
Employees Worked With
February 27, 2025
The dealership was clean, looked nice, and professional. They were to the point and didn’t try to “hold” my keys or waste time like some dealerships do. They showed me the car I was interested In, we went f They were to the point and didn’t try to “hold” my keys or waste time like some dealerships do. They showed me the car I was interested In, we went for a test drive and I was sold, unfortunately so was that car the next day. Timothy helped me track down a car with all the same bells and whistles at a fair price. More
by Bradyjohnson1
Employees Worked With
February 26, 2025
Sales and Service have always treated me awesome no matter the situation. Always a friendly greeting from both departments! matter the situation. Always a friendly greeting from both departments! More
by LORIHANSON73
February 23, 2025
It was speedy service how busy they were. Good service and cleanly facilities, very impressed Good service and cleanly facilities, very impressed More
by halleykneeland
Employees Worked With
February 23, 2025
Really great and fast Service, definitely will use russ darrow for all future oil changes darrow for all future oil changes More
by ROSARIO4
